It's all about the answers!

Ask a question

Sending email based of work flow status in RTC

Sean Burke (3789122198) | asked Dec 15 '14, 5:57 p.m.
 We want RTC to send email to a group mail box when a Work Item is in a special status.
The members of the targeted group mail box may or may not be a member of RTC project area.  Is this possible?

One answer

permanent link
Susan Hanson (1.6k2191193) | answered Dec 15 '14, 6:00 p.m.
You can write and deploy a Server-Side plugin that, on change to the special status, could send an email to whomever you want using the RTC mail service (assuming mail services are enabled).

Your answer

Register or to post your answer.