auto update RTC work tickets whenever current cadence in project area is modified
Hi ,
I have few open work tickets of Type-A in RTC. Whenever current Iteration is changed in project area those type-A work ticket's iteration needs to be updated.
Can I have scheduled jobs?
I have gone through the link https://rsjazz.wordpress.com/2012/10/29/using-work-item-queris-for-automation/
this link is about automation of query execution and has to be triggered manualy. I want similar but this should be triggered whenver current Iteration is changed.
Thanks,
Kavita
Accepted answer
Kevita,
I should have been clearer in my first answer.
There is no built in operational behavior for what you want. You would have to develop a follow up action that
I should have been clearer in my first answer.
There is no built in operational behavior for what you want. You would have to develop a follow up action that
- detects that the current iteration has changed and in which timeline
- runs the activities you want
This needs to be developed based on the extension points mentioned above. See https://jazz.net/library/article/1000 for a starting point.
One other answer
If you want to automate this, you would have to detect that the current iteration is changed and then run the automation. You could look into a follow up action on saving the process, if you can detect the change and then run the automation.