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question asked: Oct 10 '14, 11:17 p.m.
question was seen: 3,319 times
last updated: Oct 14 '14, 11:20 p.m.

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Are there any special permissions required to export artifacts from RRC web client?

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Samir Patel (3●5●7) | asked Oct 10 '14, 11:17 p.m.
We have just upgraded to CLM5.0. I have a user who is not able to select the option to "Export Artifact" from menu option on Artifact Browse page. Are there any special permissions that grants this access? To confirm it is not role based permissions I removed permission from user who is able to export the artifacts, yet the permissions seem to be not affected. Can someone please suggest where I am going wrong?

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Donald Nong (14.5k●6●14) | answered Oct 12 '14, 9:29 p.m.
Apart from "Export Artifact", do you have other operation options, such as "Edit Artifacts", greyed out? If so, it seems to be a license issue. Assign a proper RDNG license to that user.
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Samir Patel commented Oct 14 '14, 11:20 p.m.

That was it. Thanks.

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