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There is always an error info when I start up the JazzTeamServer of RTC 5.0.1 :java.net.ConnectException: Connection timed out: connect


Yiguang Luo (824) | asked Oct 09 '14, 9:25 a.m.
edited Oct 09 '14, 9:36 a.m.
I am trying to set up RTC 5.0.1 Environment .
So I had done something step by step according to the Rational Team Concert 4.x Extensions Workshop file until page 23,but there is always an error like follow down info when I startup the JazzTeamServer at the first time.
By the way ,they said I can use the Rational Team Concert 4.x Extensions Workshop file to set up RTC 5.0.1 Environment when I trying to searched the function of setting up RTC 5.0.1 in the Internet.
2014-10
-9 20:48:22 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\admin.war
2014-10-9 20:48:27 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\ccm.war
2014-10-9 20:49:06 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\clmhelp.war
2014-10-9 20:49:16 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\converter.war
2014-10-9 20:49:22 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\jts.war
2014-10-9 20:50:10 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\qm.war
java.net.ConnectException: Connection timed out: connect
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:412)
        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:271)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:258)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:376)
        at java.net.Socket.connect(Socket.java:546)
        at java.net.Socket.connect(Socket.java:495)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:437)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:551)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:227)
        at sun.net.www.http.HttpClient.New(HttpClient.java:313)
        at sun.net.www.http.HttpClient.New(HttpClient.java:332)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLC
onnection.java:999)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConne
ction.java:978)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection
.java:853)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLCon
nection.java:1207)
        at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:390
)
        at com.ibm.ut.help.common.web.ProxyUtil.followRedirects(ProxyUtil.java:1
73)
        at com.ibm.ut.help.common.web.ProxyUtil.getConnection(ProxyUtil.java:197
)
        at com.ibm.ut.help.common.web.URLUtil.getConnection(URLUtil.java:39)
        at com.ibm.ut.help.common.web.URLUtil.getStream(URLUtil.java:44)
        at com.ibm.ccl.ut.help.info.entry.NavTree.categorizeTocXML(NavTree.java:
246)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.ibm.ccl.ut.help.info.IndexThread.run(IndexThread.java:105)
2014-10-9 20:51:28 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive E:\RTC\JazzTeamServer\server\tomcat\weba
pps\rm.war
2014-10-9 20:52:00 org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory E:\RTC\JazzTeamServer\server\tomcat\we
bapps\ROOT
2014-10-9 20:52:00 org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9080"]
2014-10-9 20:52:00 org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9443"]
2014-10-9 20:52:00 org.apache.coyote.AbstractProtocol startcc
INFO: Starting ProtocolHandler ["ajp-bio-9009"]
2014-10-9 20:52:00 org.apache.catalina.startup.Catalina start
INFO: Server startup in 218334 msc
So what the reason of this problem with setting up RTC Environmentc  OR what other thingsc I havn't done?

Comments
Yiguang Luo commented Oct 09 '14, 9:34 a.m. | edited Oct 09 '14, 9:35 a.m.

 I just get the RTC 4.x Extensions Workshop file from this address


Ralph Schoon commented Oct 09 '14, 10:43 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I am confused. Do you want to set up the RTC Extensions workshop, or do you want to setup RTC e.g. for an evaluation?

If the latter, if you run this, can you run the setup and RQM come up, or do you see other issues? I have not noticed the timeout and I believe it should not happen in a normal install. Have you checked the logs in server/logs if there is any more information?

One answer



permanent link
Donald Nong (14.5k414) | answered Oct 10 '14, 12:21 a.m.
If I'm not mistaken, your machine on which RTC 5.0.1 runs does not have internet access (in particular http://pic.dhe.ibm.com, which happened to be down in recent days). The error is reported by clmhelp.war which relies on the online IBM Information Center to deliver help content. You can safely ignore the error.

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