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FullText Search does not work after upgrade

Kevin Scott (1824) | asked Oct 08 '14, 11:16 p.m.
     After the upgrade of a CLM server from 4.0.5 to 4.0.7, the fulltext via "Search Work Item" does not find all workitems when searching text.

After upgrade only new workitems are found at full text search, i.e only wi's created in 4.0.7.
Can there be a reason? How to fix?

Lily Wang commented Oct 09 '14, 2:17 a.m.

Hi Kevin,

The issue sounds like the JTS and CCM indices are corrupted. Have you tried to rebuild all the indices at JTS and CCM?
You can run "repotools-<app> -rebuildTextIndices" and "repotools-<app> -reindex all".

Please replace <app> with jts and ccm.

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Ralph Schoon (63.2k33646) | answered Oct 09 '14, 2:14 a.m.
The most likely cause for that is that you failed to successfully migrate the work item index files. You should check all the files for where the index files are, and move them to a location outside of the server folder.

After making sure you know where the index file locations are and that they don't get lost during upgrades, you can run the repotools to recreate the index files. I think repotools-ccm -reindex recreates the work item indexes.

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