The server application is configured properly and that the LDAP server is reachable.ID CRJAZ1527E

Hi Mohan,

I would suspect that it could be because of the problem can be in the wrong matching set in 'Advanced Properties' in JTS, but you can do to check that the LDAP configuration.

Please verify the details below and the steps mentioned in link.

https://jazz.net/library/article/479

 Base User DN is the same as we found earlier for WAS. The value for Find Groups for User is set to "member" for this AD like it was in the WAS group mapping.
Find Groups by Any Name Query should be set to a field containing the name of a user.
Find Users by User Id Query should be set to the same field as in WAS for locating the unique user Id.
Group Member Property should be set to that property value that holds the member value. This is the same as what is found in the mapping when setting up the WAS.
Group Name Property should be set to the field in the objectClass for groups that contains the groups name.
Jazz to LDAP mapping should list the 5 jazz groups mapped to your AD groups like azzAdmins=MyADJazzAdminsGroup.
Ldap Registry Location is the full server and port of the AD. Password and User is set to the values of the Bind user (the user used for making lookups in AD). If the AD allows anonymous login, these should be left blank. User property Names Mapping should map to the fields containing the unique id of a user, the name of a user, and the email of a user. These are the 3 fields that will be synchronized as the values of a jazz user. The mapping is like userId=myuserIdfieldName.

Regards,

Arun.