RQM 1.0.1.1 - Sections not appearing on Test Plan
Since we upgraded to 1.0.1.1 some sections are not showing up in the table of contents for a test plan even though the sections are included in the template being used by the test plan.
Before the 1.0.1.1 upgrade Test Plans were using sections that are not available now. This means we cannot get to data that was entered in the test plan and for any newly created test plans it's not possible to enter that information.
1. Create a new Test Plan
2. Select a Test Plan Template that doesn't include the Requirements section.
3. Click "Manage Sections"
4. Add the Requirements section to the Selected Section list. Click OK
5. Requirements section does not appear on the Table Of Contents
1. Go to Manage Templates and create a new Test Plan Template
2. New template has 2 required sections already selected (Test Cases, Summary)
3. Add all the sections to the selected test plan ( >> button).
4. Save the template.
5. Open the template and verify that all the sections are still selected.
6. Create a new Test Plan
7. Select the newly created template
8. Not all sections appear on the Table of Contents
These are the missing sections:
- Formal Review
Requirements
Test Schedules
Test Estimation
Quality Objectives
Entry Criteria
Exit Criteria
Application Security
9. Click Manage Sections while looking at the Test Plan.
10. Those sections appear on the Available Sections list
11. Click >> to add all and click OK
12. Sections do not appear in the Table of Contents
I have experienced these problems in 2 different RQM 1.0.1.1 installations. One installation was an upgrade from 1.0 and the other was an upgrade from 1.0.1
This occurs in Project Areas that were created both before and after the 1.0.1.1 update was applied.
I have tested this using Firefox 3 and Internet Explorer 7.
5 answers
Thanks for the detailed scenarios. I have tried them both on my 1.0.1.1 test server and cannot reproduce either of them; templates and sections appear to work fine. Guess we will need to look more closely at what might be going on. I'll let you know if there are any logs that will be needed.
Some additional notes about this problem.
1. This also happens with Test Cases and one of the missing sections is Test Execution Records which is a significant issue.
2. Deployment information:
The two installations where we experience this problem are Linux installations. I have two Windows installations where this isn't a problem. All the installations were updated to 1.0.1.1 using Installation Manager.
If I look at the Server Status under Jazz Server Administration all of them report this as the version: 1.0.1.1 (M20090225-1543)
On the systems where it is possible to add sections (the two Windows installations) if I do Help -> About Rational Quality Manager it reports the correct version information.
On the systems where we are experiencing the problem with sections (the two Linux systems) if I view Help -> About Rational Quality Manager it reports the Rational Quality Manager Version is UNKNOWN and Internal Version is undefined.
1. This also happens with Test Cases and one of the missing sections is Test Execution Records which is a significant issue.
2. Deployment information:
The two installations where we experience this problem are Linux installations. I have two Windows installations where this isn't a problem. All the installations were updated to 1.0.1.1 using Installation Manager.
If I look at the Server Status under Jazz Server Administration all of them report this as the version: 1.0.1.1 (M20090225-1543)
On the systems where it is possible to add sections (the two Windows installations) if I do Help -> About Rational Quality Manager it reports the correct version information.
On the systems where we are experiencing the problem with sections (the two Linux systems) if I view Help -> About Rational Quality Manager it reports the Rational Quality Manager Version is UNKNOWN and Internal Version is undefined.
I'm seeing this problem as well on Windows 2003. I installed RQM 1.0.1, upgraded to 1.0.1.1. I see the problem with both Firefox 3.0.1, 3.5.1 and IE 6.0. Clearing cookies doesn't help, and it doesn't seem to matter whether I use ADMIN or some other user with admin privileges. Nor does it seem to matter whether I am logging in remotely or locally.
Via Manage Sections->Create Section I was able to manually add a MyRequirements section as well as a Requirements section, both showing up in the Test Plan view as desired. Using Manage Sections again, I was able to remove MyRequirements and Requirements (Available Sections then had 2 Requirements!). After exiting Manage Sections, both MyRequirements and Requirements were gone from the Test Plan view, as expected. Afterwards, adding the existing Requirements failed again. As did trying to add all sections.
It also failed when I created a new test plan, and failed regardless of the test plan templated I selected.
Via Manage Sections->Create Section I was able to manually add a MyRequirements section as well as a Requirements section, both showing up in the Test Plan view as desired. Using Manage Sections again, I was able to remove MyRequirements and Requirements (Available Sections then had 2 Requirements!). After exiting Manage Sections, both MyRequirements and Requirements were gone from the Test Plan view, as expected. Afterwards, adding the existing Requirements failed again. As did trying to add all sections.
It also failed when I created a new test plan, and failed regardless of the test plan templated I selected.
The problem was fixed when I did the following in the sequence given below:
uninstalled RQM and RTC
deleted all Jazz directories
delete all Jazz db2 databases
reinstalled only RQM (ignored RTC)
upgraded to 1.0.1.1
Create a new administrator user
Disabled ADMIN
Created Sample project
Created Sample users and added them to the Sample project
Installed the samples