Due Date is off by one day when filtering

Robert Myers (19●11●16) | asked Sep 18 '14, 11:26 a.m.

Today is Sept 18, 2014 at 4 pm GMT. JTS is based in GMT -5. Due Date on WI is set to Sept. 19, 2014 12:00 PM (noon) (tomorrow). RTC 5.0.1 Query filter is 'Today' and Work Item is displayed with Due Date = Sept. 19, 2014
If I set Query filter to tomorrow, WI is not found
Why?

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Eric Jodet (6.3k●5●111●120) | answered Sep 24 '14, 8:53 a.m.
JAZZ DEVELOPER

Hello Robert,

it makes a long time I wanted to answer this one - but due to workload...

So, sorry for the delay.

Though I can not answer our question, I debugged the code and tried to query on due date "today" and "tomorrow".

Today: we create a time span from - date today - from 00:00:00.0 to 23:59:59.999

with a calendar created in Client's time zone (in your case, your time zone, in my case, Europe / Paris)

Tomorrow: same but with date set to tomorrow - but same time span

Now - when you - as a WebClient - sets the due date to tomorrow 12PM - noon - we store this values based on your Client / context time zone and convert to zulu time.

Ex: for me, Europe / Paris, my context time zone is GMT + 2

So if I set due date to tomorrow 12PM, it will be stored to tomorrow 10 AM GMT - zulu

Now I don't know what is your time zone - but you may check what is the value of due date that you set using Firefox and Firebug.

1 - set a due date to to tomorrow 12PM - noon

2 - save

3 - open Firebug - net tab

4 - re-load the work item

5 - expand the answer for the getWorkItemDTO2 call

Not sure it helps right now, but we'll find an explanation.

Eric

Comments

Robert Myers commented Sep 26 '14, 11:44 a.m.

Not able to find JSON Tab. How do I do that?
I found one reference to getWorkItemDTO2 in Script but that is probably not helpful.
var _50=new _2(_4c,"success","failure");
this._invokeWorkItemService(_50,"getWorkItemDTO2",_4b);
},postWorkItem:function(_51,_52){
if(!_52.stateId&&!_52.projectAreaItemId){
this._setAppArgsProjectAreaItemId(_52);
}

Eric Jodet commented Sep 29 '14, 1:43 a.m.

JAZZ DEVELOPER

Hello,

JSON tab is available from Firebug window.

Please ping me on ST if needed.

Eric

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Due Date is off by one day when filtering

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