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After 4.0.3 install, receiving error message CRJAZ1505E and CRJAZ1972E IBM i


Matt Lantz (611) | asked Sep 15 '14, 12:14 p.m.
 jts application looks fine, but receiving errors on the jazz application status summary screen.

I have tried repotools createtables and rebuild indices, no change.

Any suggestions would be helpful, thanks.

Here us the error message in detail:

Error fetching server status information.ID CRJAZ1505E
hide details
The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.diagnostic.IDiagnosticEmailService", failed to be activated.ID CRJAZ1972E
com.ibm.team.repository.common.transport.TeamServiceRegistryException
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:694)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:588)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2248)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2155)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1983)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1661)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1602)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:149)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125)
com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:507)
com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:878)
com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:557)
com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:607)
com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:984)
com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1069)
com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1656)
Caused by:
The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticEmailService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:694)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
... 45 more.
Caused by:
The "com.ibm.team.repository.service.jts.internal.mailer.JtsMailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.mailer.ICompatibilityMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:694)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
... 50 more.
Caused by:
The "com.ibm.team.repository.service.compatibility.internal.mailer.MailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.util.http.ICrossServerHttpClientService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:694)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
... 55 more.
Caused by:
The "com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClientService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:694)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
... 60 more.
Caused by:
Failed to find the service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsConfig=true)". Use the administrative UI to verify that the server and applications are configured correctly. (com.ibm.team.repository.common.transport.internal.registry.ServiceNotFoundCheckedException)ID CRJAZ1135I
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:138)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:329)

One answer



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Arun K Sriramaiah (3.2k12254) | answered Oct 08 '14, 1:58 p.m.

Hi Matt,

I would suspect the database connection issue, might be because of the DB connectiviry, not active ,user\password expired or wrong.

Please find the similar forum post.

https://jazz.net/forum/questions/117669/rqm-error-fetching-server-status-informationid-crjaz1505e

Regards,

Arun.

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