After 4.0.3 install, receiving error message CRJAZ1505E and CRJAZ1972E IBM i

Matt Lantz

(6●1●1) Sep 15 '14, 12:14 p.m.

jts application looks fine, but receiving errors on the jazz application status summary screen.

I have tried repotools createtables and rebuild indices, no change.

Any suggestions would be helpful, thanks.

Here us the error message in detail:

Error fetching server status information.ID CRJAZ1505E

hide details

The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.diagnostic.IDiagnosticEmailService", failed to be activated.ID CRJAZ1972E

com.ibm.team.repository.common.transport.TeamServiceRegistryException

com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:694)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:588)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2248)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2155)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1983)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1661)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1602)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:149)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125)
com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:507)
com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:878)
com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:557)
com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:607)
com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:984)
com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1069)
com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1656)

Caused by:

The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticEmailService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

The "com.ibm.team.repository.service.jts.internal.mailer.JtsMailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.mailer.ICompatibilityMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

The "com.ibm.team.repository.service.compatibility.internal.mailer.MailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.util.http.ICrossServerHttpClientService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

The "com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClientService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

Failed to find the service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsConfig=true)". Use the administrative UI to verify that the server and applications are configured correctly. (com.ibm.team.repository.common.transport.internal.registry.ServiceNotFoundCheckedException)ID CRJAZ1135I

com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:138)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:329)

0 votes

1 answer

4,161 views

0 votes

One answer

Permanent link

Arun K Sriramaiah

(3.2k●2●36●77) Oct 08 '14, 1:58 p.m.

Hi Matt,

I would suspect the database connection issue, might be because of the DB connectiviry, not active ,user\password expired or wrong.

Please find the similar forum post.

https://jazz.net/forum/questions/117669/rqm-error-fetching-server-status-informationid-crjaz1505e

Regards,

Arun.

0 votes

Your answer

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers

Answers and Comments

Question details

rational-team-concert

× 42,907

installation

× 2,357

Question asked: Sep 15 '14, 12:14 p.m.

Question was seen: 4,161 times

Last updated: Oct 08 '14, 1:58 p.m.

After 4.0.3 install, receiving error message CRJAZ1505E and CRJAZ1972E IBM i

Matt Lantz

1 answer

4,161 views

0 votes

One answer

Arun K Sriramaiah

Your answer

Follow this question

Question details

Related questions