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Email notification stopped after upgrading from RTC 3.0.1 to 4.0.6


Dhruv Bansal (171015) | asked Sep 11 '14, 2:55 a.m.
Error generating team invitations for the following members: RAKESH SINGH, Dhruv Malik.
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.process.internal.service.ProcessService.sendTeamInvitation(ProcessService.java:4896)
com.ibm.team.process.internal.service.GenerateTeamInvitationOperation.run(GenerateTeamInvitationOperation.java:55)
com.ibm.team.process.internal.service.ProcessService.overrideProcess(ProcessService.java:1697)
com.ibm.team.process.internal.service.ProcessService.executeProcessItemSaveOperation(ProcessService.java:1610)
com.ibm.team.process.internal.service.ProcessService.generateTeamInvitation2(ProcessService.java:3885)
com.ibm.team.process.internal.service.ProcessService.generateTeamInvitation(ProcessService.java:3868)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy973.generateTeamInvitation(Unknown Source)
com.ibm.team.process.internal.service.web.ProcessWebUIService.generateTeamInvitation(ProcessWebUIService.java:3386)
com.ibm.team.process.internal.service.web.ProcessWebUIService.postGenerateTeamInvitations(ProcessWebUIService.java:3382)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy1251.postGenerateTeamInvitations(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:530)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2359)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2153)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1963)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:906)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:929)
java.lang.Thread.run(Thread.java:761)
Caused by:
The message could not be sent because the Jazz Team Server repository sent an exception.; nested exception is: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException (javax.mail.MessagingException)ID CRJAZ1611E
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.createMessagingException(MailerService.java:141)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:252)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:235)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:267)
... 78 more.
Caused by:
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.createExceptionFromResponse(CrossServerHttpClient.java:553)
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.checkResponse(CrossServerHttpClient.java:476)
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:448)
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:336)
... 91 more.

One answer



permanent link
Eric Jodet (6.3k5111120) | answered Sep 11 '14, 4:19 a.m.
JAZZ DEVELOPER
 Hello,
The message could not be sent because the Jazz Team Server repository sent an exception.; nested exception is: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException (javax.mail.MessagingException)ID CRJAZ1611E
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.createMessagingException(MailerService.java:141) 
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:252) 

is a concern and could reflect an upgrade issue (between RTC and the JTS)

I would vote for opening a PMR - https://jazz.net/help/support/

Eric

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