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question asked: Aug 11 '14, 8:03 a.m.
question was seen: 4,261 times
last updated: Aug 11 '14, 4:15 p.m.

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After upgrading RTC/RQM/RRC from 4.0.1 to 4.0.6 geting CRJAZ6053E RQM background task error

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Donald Poulin (224●9●119●107) | asked Aug 11 '14, 8:03 a.m.
edited Aug 11 '14, 4:15 p.m. by Krzysztof Kaźmierczyk (7.5k●4●80●103)
 I am getting the error below and am not sure how to address/fix the problem. Any suggestions?


CRJAZ1992E The "com.ibm.rqm.process.CleanArchiveApprovalGroupsDueDateTask" task could not be completed and is now unscheduled. Error details: "CRJAZ6053E The 'Save Work Item' operation cannot be completed. Permission is required to complete the operation."

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Krzysztof Kaźmierczyk (7.5k●4●80●103) | answered Aug 11 '14, 8:28 a.m.
edited Aug 11 '14, 4:14 p.m.
Hi Donald,
This is known issue identified as
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=115453

APAR link: https://www-304.ibm.com/support/entdocview.wss?uid=swg1PI21642

This error causes no implications and can be ignored.

This issue will be fixed in RQM 5.0.1

Please let us know if that helps.
Donald Poulin selected this answer as the correct answer
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Donald Poulin commented Aug 11 '14, 2:08 p.m.

I can't get to that 115453 work item - can you tell me the implications of that error not being fixed for a while - or - is there a workaround? 

Krzysztof Kaźmierczyk commented Aug 11 '14, 4:10 p.m. | edited Aug 11 '14, 4:12 p.m.

Hi Donald,
You should have an access to APAR link: https://www-304.ibm.com/support/entdocview.wss?uid=swg1PI21642

You do not use Approval Groups and users are not getting any
work item permission messages. This error will occur once after
every server start-up and can be ignored.

There is no known workaround at this time.

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