After RRDI Install, Report Studio, but no Query Studio?

Larry McCarthy (210●21●24) | asked Jul 15 '14, 1:01 p.m.
edited Jul 15 '14, 1:04 p.m.

I've just installed RRDI 5.0 with JTS, CLM 5.0, DB2 10.5.3, WAS 8.5.5.2, on Windows Server 2008R2.

When the user opens Cognos Connections and Clicks "Launch", only "Report Studio" and "Drill-through Definintions" appear on the list. This user is a Jazz Admin and is using Chrome.

On another installation of the same product set (my "sandbox"), using my ID (also a JazzAdmin) and FF (30.0), I see "Cognos Insight", "Query Studio", "Report Studio", "Drill-through Definintions", and "Cognos Administration".

Any ideas on why the first installation is different, esp. why it's missing Query Studio?

Thanks,
Larry.

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Jackie Albert (1.6k●1●49●46) | answered Jul 15 '14, 1:08 p.m.

Larry,

Chrome is not a supported browser for the Cognos Report Studio or Query Studio functions, so they don't even show up in the browser as options. The user will need to use a supported version of IE or Firefox to use those functions.

Thanks

Larry McCarthy selected this answer as the correct answer

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Larry McCarthy commented Jul 16 '14, 6:54 p.m.

Yup. He switched to Firefox, and Query Studio appeared.

Thanks,
Jackie!

It's all about the answers!

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