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Problem logging in to RTC through jenkins command shell

Maheswari Karuppiah (826) | asked Jun 17 '14, 10:04 a.m.
retagged Jun 17 '14, 10:09 a.m. by Laura W. Hinson (16126)
lscm login -r  -u userid -P xxxxx 
Problem running login:
Could not log in to as user userid: CRJAZ0106I The server is temporarily unavailable, the request for the URL "/ccm/versionCompatibility?clientVersion=4.0" was denied. Please retry again later, or if the error persists, contact your server administrator.
Build step 'Execute shell' marked build as failure
Finished: FAILURE

Shashikant Padur commented Jun 17 '14, 10:52 p.m.

Are you able to access the server via the web client? Looks like you are using 4.0 client. Is the server version 4.0? 

Maheswari Karuppiah commented Jun 18 '14, 3:11 a.m.

 Yes I am able to access the server via web client. 

I have the following fetched from the build server. Both client and server have same version.

root@chipd010:/opt/IBM/jazz/properties/version# more

# build version properties for RTC-Buildsystem




root@chipd010:/opt/IBM/TeamConcert/properties/version# more Client_for_Eclipse_IDE.4.0.0.cmptag
<Component InventoryTagVersion="1.0">
<ComponentName>Client for Eclipse IDE</ComponentName>


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