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question asked: Jun 17 '14, 10:04 a.m.
question was seen: 4,542 times
last updated: Jun 18 '14, 3:11 a.m.

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Problem logging in to RTC through jenkins command shell

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Maheswari Karuppiah (8●2●6) | asked Jun 17 '14, 10:04 a.m.
retagged Jun 17 '14, 10:09 a.m. by Laura W. Hinson (161●2●6)
lscm login -r https://jazz.xxxx.com:9443/ccm  -u userid -P xxxxx 
Problem running login:
Could not log in to https://jazz.xxxx.com:9443/ccm as user userid: CRJAZ0106I The server is temporarily unavailable, the request for the URL "/ccm/versionCompatibility?clientVersion=4.0" was denied. Please retry again later, or if the error persists, contact your server administrator.
Build step 'Execute shell' marked build as failure
Finished: FAILURE
Comments
Shashikant Padur commented Jun 17 '14, 10:52 p.m.
JAZZ DEVELOPER

Are you able to access the server via the web client? Looks like you are using 4.0 client. Is the server version 4.0? 

Maheswari Karuppiah commented Jun 18 '14, 3:11 a.m.

 Yes I am able to access the server via web client. 


I have the following fetched from the build server. Both client and server have same version.

root@chipd010:/opt/IBM/jazz/properties/version# more RTC-Buildsystem-build.properties

# build version properties for RTC-Buildsystem

buildIdPrefix=RTC
buildId=RTC-I20130222-1633

product.release.label=4.0.2
product.iteration.label=

product.release.filename.version=4.0.2.0-RTC-I20130222-1633
product.release.artifact.version=4.0.2000.RTC-I20130222-1633-r402


root@chipd010:/opt/IBM/TeamConcert/properties/version# more Client_for_Eclipse_IDE.4.0.0.cmptag
<Component InventoryTagVersion="1.0">
<ComponentName>Client for Eclipse IDE</ComponentName>
<ComponentVersion>4.0.0</ComponentVersion>


 

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