Where should we execute the JazzMon tool?
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Hi,
We have been facing terrible performance issues after upgrading to RTC 4.0.0.1 from 3.0.1.3. Although, we have raised a PMR for this problem (and haven't found a real solution yet), we would like to explore all possible ways to find the problem. I've just read about the JazzMon tool and have a very basic question - Where should we run this tool from? From the Client or in the Server?
Thank you in advance
Regards,
Sunita
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Accepted answer
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Hello Sunita
JazzMon needs to be run on the server against the RTC Process, However, we use this to monitor the all the possible components being used in your server. If you are facing performance issues, it would be good to first check on the components that are facing performance issues, and then investigate deeper on to these areas. I would suggest you use the IBM Wait tool and FireBug (in FireFox browser) to start the investigation. While IBM Wait tool monitors the Server process and gives out graphical representation of what processes are having issues. Sunita Dinakar selected this answer as the correct answer
Comments Hi Krishna,
Thank you for your reply.
We have already run the wait tool and provided the results to IBM. We have also had a web session with IBM Support to analyze the problem.
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