It's all about the answers!

Ask a question

how to remove comment from RTC work item?


shruti gudagur (2811115) | asked Jun 04 '14, 6:28 a.m.
edited Jun 04 '14, 8:25 a.m. by Geoffrey Clemm (30.1k33035)
Hello,
How can i delete/remove a comment from a work item in RTC?
i dont have admin privilages. is it possible to remove?

Thanks & Regards
Shruti

Accepted answer


permanent link
Dinesh Kumar B (4.1k413) | answered Jun 04 '14, 7:02 a.m.
JAZZ DEVELOPER
edited Jun 04 '14, 7:03 a.m.
Only a User with the Jazz Admin repository role can delete a work item comment using the Eclipse client :

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.team.workitem.doc/topics/t_empty_comment.html

 hope this helps
Geoffrey Clemm selected this answer as the correct answer

Comments
Joseph Mao commented Jun 04 '14, 7:10 a.m.
JAZZ DEVELOPER

 whoooops.  seems my answer above was not correct.  Thanks Dinesh


Geoffrey Clemm commented Jun 04 '14, 8:47 a.m. | edited Jun 04 '14, 8:49 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Actually, your answer is correct ... the RFE Joseph references is for editing a comment, and that is not yet supported, but clearing a comment (removing the content, including from the work item history) is supported as you have described it.   There is a comment entry left indicating the date, time, and user that created the original comment, but the text of the comment is completely gone.

One other answer



permanent link
Joseph Mao (440189) | answered Jun 04 '14, 6:38 a.m.
JAZZ DEVELOPER
edited Jun 04 '14, 6:47 a.m.
 In current RTC, there is no way to delete or modify a comment in workitem. 

There is record in RFE community on this issue: 
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=41371

And RFE workitem in jazz.net as well: 
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=288976

It is still under discussion.  The original design was to keep all comments un-modifyable, or record purpose.
A potential change is to allow only "owner" to modify comments, for cover use case like, typo mistake, etc.
But I do not think there will be a function to delete comment, not for "owner" or RTC administrator. 


Comments
shruti gudagur commented Jun 04 '14, 6:41 a.m.

Hi Joseph
Thanks for your quick response.
Thanks & regards
Shruti

Your answer


Register or to post your answer.