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how to remove comment from RTC work item?


shruti gudagur (2811115) | asked Jun 04 '14, 6:28 a.m.
edited Jun 04 '14, 8:25 a.m. by Geoffrey Clemm (30.1k33035)
Hello,
How can i delete/remove a comment from a work item in RTC?
i dont have admin privilages. is it possible to remove?

Thanks & Regards
Shruti

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Dinesh Kumar B (4.1k413) | answered Jun 04 '14, 7:02 a.m.
JAZZ DEVELOPER
edited Jun 04 '14, 7:03 a.m.
Only a User with the Jazz Admin repository role can delete a work item comment using the Eclipse client :

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.team.workitem.doc/topics/t_empty_comment.html

 hope this helps
Geoffrey Clemm selected this answer as the correct answer

Comments
Joseph Mao commented Jun 04 '14, 7:10 a.m.
JAZZ DEVELOPER

 whoooops.  seems my answer above was not correct.  Thanks Dinesh


Geoffrey Clemm commented Jun 04 '14, 8:47 a.m. | edited Jun 04 '14, 8:49 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Actually, your answer is correct ... the RFE Joseph references is for editing a comment, and that is not yet supported, but clearing a comment (removing the content, including from the work item history) is supported as you have described it.   There is a comment entry left indicating the date, time, and user that created the original comment, but the text of the comment is completely gone.

One other answer



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Joseph Mao (440189) | answered Jun 04 '14, 6:38 a.m.
JAZZ DEVELOPER
edited Jun 04 '14, 6:47 a.m.
 In current RTC, there is no way to delete or modify a comment in workitem. 

There is record in RFE community on this issue: 
https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=41371

And RFE workitem in jazz.net as well: 
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=288976

It is still under discussion.  The original design was to keep all comments un-modifyable, or record purpose.
A potential change is to allow only "owner" to modify comments, for cover use case like, typo mistake, etc.
But I do not think there will be a function to delete comment, not for "owner" or RTC administrator. 


Comments
shruti gudagur commented Jun 04 '14, 6:41 a.m.

Hi Joseph
Thanks for your quick response.
Thanks & regards
Shruti

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