It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×42,789
×11,931
×1,502

question asked: Feb 03 '22, 3:51 p.m.
question was seen: 783 times
last updated: Feb 05 '22, 6:51 p.m.

Related questions

FAQ - How this Forum works

Is it possible to automatically send emails to someone when one type of Work Item is created?

0
Logan Torres (17●7) | asked Feb 03 '22, 3:51 p.m.

 Is it possible to automatically send emails to someone when one type of Work Item is created?


For only one Work Item type, not all.

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Ralph Schoon (63.1k●3●36●46) | answered Feb 04 '22, 2:17 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Feb 04 '22, 2:46 a.m.

 There is no built in capability to select only one work item type (that I am aware of). You may have realized that the mail notification is also configured by each user.


It is possible to create a follow up action or an asynchronous task that would send an e-mail notification and I believe you could use the new App Connect connector to EWM  to create such a capability.

0
permanent link
Davyd Norris (2.2k●2●17) | answered Feb 05 '22, 6:50 p.m.
edited Feb 05 '22, 6:51 p.m.
You can create a set of default subscribers by using a Default Value attribute customisation and attach that to the Subscribers attribute on the work item type. Then the list will be added as subscribers automatically for that WI type and you can then configure your email to receive subscription notices.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.