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on sync-failure - Can I continue the sync instead of re-running it?

 Hi,

We're using RTC 4.0.6 on windows server, and ClearCase 7,
and we're using RTC-CC-Synchronizer to synchronize from ClearCase streams into RTC.

We sometimes get a 'sync failed' status on the sync process [due to various reasons] after long hours of synchronizing, and it seems that all the files synchronized in the process are gone: We see in the log file that many new versions were created in the process, but they don't appear on the 'unresolved' section in the 'pending changes' window. Only when a sync process end successfully - all the modified files are updated in the sync-stream on RTC.

Is there anyway to continue the sync after fixing the problem instead of re-running it? 

Thank you,
Yael

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The "sync" does restart from a "checkpoint" ... it doesn't restart from the beginning.   You just don't see those partial results until the sync is done.  And in any case, no results from a sync would appear in the "Unresolved" ... for efficiency and reliability, the synchronizer works directly against the RTC database, and doesn't write changes into a sandbox.

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 Thank you Geoffrey, 

'Until the sync is done' - done successfully ? done with errors ?
And after it's done - I can see the results in the sandbox ? 

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The synchronizer does not expose the intermediate state to the synchronized stream. The result is available at the end of successful synchronization.

After a successful synchronization, you can manually accept changes to the merge workspace or your own one, and load the results in the sandbox.

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Question asked: May 26 '14, 9:35 a.m.

Question was seen: 5,747 times

Last updated: May 30 '14, 11:20 a.m.

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