Test Plan exported to PDF in complet mode, doesn't contains Test Case details RQM 4.0.6
In Sandbox 4.0.6 this problem not appear.
I have found defect ID =108960 but I'm not sure that are the same problems
Thx in advanced for your response.
One answer
Do you mean defect https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=108960?
I dont think this is the same issue as you have got, it is referring to long history of artifacts which is cut off in PDF export.
I tested with v4.0.6 JKE Banking > test case Consistent display of currency and Run PDF "export details" and "export comprehensive", I dont see any problem. Details export has 3 pages while Export Comprehensive has 9 pages.
It is not clear why you got problem in Comprehensive export(I think this is what you mean Complete mode), are you able to try with any test case in JKE Banking and see what is like? then it could be easier for us to understand what the real concern is.
Thanks
Comments
Hi Don,
I tested whit JKE Banking too, in my local enviroment, and it works correctly.
But the server enviroment, it contnue print incorrect the comprehesive export, in addition it´s not possible export to pdf a individual Test Case .
"QM" logs show this esception:
[qm: AsynchronousTaskRunner-2 @@ 15:53] ERROR .ibm.rqm.print.service.engine.command.PrintCommand -01-"test case name".pdf [artifact-summary] (_T2bTAOEyEeODLdZomJh_VA): fatal error encountered while trying to execute
com.ibm.rqm.print.common.exception.PrintRuntimeException: The result of the print job with filename="01-test case name".pdf" seems to be corrupted. An uncaught error must have occurred during execution. This document will be excluded from any parent print job
at com.ibm.rqm.print.service.engine.command.PrintCommand.run(PrintCommand.java:256)
at com.ibm.rqm.print.service.engine.concurrent.PrintCommandRunnable.run(PrintCommandRunnable.java:50)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:450)
The error messages does seem to be unusual. I can easily find the below defects which contains similar errors in various versions:
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=59788
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=61417
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=89861
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=108575
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=111806
So it is likely you are hitting some defect as well. To further investigate, the best option is to contact support and raise a PMR so that it can be formerly investigated: whether it is any known defects or it is a new one.
Thanks