It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×12,010
×10,958

question asked: May 20 '14, 5:25 p.m.
question was seen: 5,155 times
last updated: May 27 '14, 1:11 a.m.

Related questions

Test Plan exported to PDF in complet mode, doesn't contains Test Case details RQM 4.0.6

0
maria villar (11●1●1) | asked May 20 '14, 5:25 p.m.
edited May 20 '14, 5:27 p.m.
In RQM 4.0.6, when Test Cases is exported to PDF  in Complete Mode, the pdf contains the same info that  Details mode export,  but the pdf doesn't contain all details about Test Cases, TCER or Test Result.

In Sandbox 4.0.6 this problem not appear.


I have found defect ID =108960 but I'm not sure that are  the same problems

Thx in advanced for your response.

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Don Yang (7.7k●21●114●139) | answered May 21 '14, 6:38 a.m.
Hi, Maria

Do you mean defect https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=108960?
I dont think this is the same issue as you have got, it is referring to long history of artifacts which is cut off in PDF export.

I tested with v4.0.6 JKE Banking > test case Consistent display of currency and Run PDF "export details" and "export comprehensive", I dont see any problem. Details export has 3 pages while Export Comprehensive has 9 pages.

It is not clear why you got problem in Comprehensive export(I think this is what you mean Complete mode), are you able to try with any test case in JKE Banking and see what is like? then it could be easier for us to understand what the real concern is.
Thanks
Comments
maria villar commented May 22 '14, 9:02 a.m.

Hi Don,

I tested whit JKE Banking too,  in my local enviroment,  and it works correctly.
But the server  enviroment, it contnue print incorrect the comprehesive  export, in addition it´s not possible export to pdf a individual Test Case .
 "QM" logs show this esception:

[qm: AsynchronousTaskRunner-2 @@ 15:53] ERROR .ibm.rqm.print.service.engine.command.PrintCommand  -01-"test case name".pdf [artifact-summary] (_T2bTAOEyEeODLdZomJh_VA): fatal error encountered while trying to execute
com.ibm.rqm.print.common.exception.PrintRuntimeException: The result of the print job with filename="01-test case name".pdf" seems to be corrupted.  An uncaught error must have occurred during execution.  This document will be excluded from any parent print job
at com.ibm.rqm.print.service.engine.command.PrintCommand.run(PrintCommand.java:256)
    at com.ibm.rqm.print.service.engine.concurrent.PrintCommandRunnable.run(PrintCommandRunnable.java:50)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:450)

Don Yang commented May 27 '14, 1:11 a.m.

The error messages does seem to be unusual. I can easily find the below defects which contains similar errors in various versions:
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=59788
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=61417


https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=89861

https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=108575

https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=111806

So it is likely you are hitting some defect as well. To further investigate, the best option is to contact support and raise a PMR so that it can be formerly investigated: whether it is any known defects or it is a new one.

Thanks

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.