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question asked: May 19 '14, 8:58 a.m.
question was seen: 4,558 times
last updated: May 20 '14, 4:37 a.m.

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Error shown in Team Events feeds on RTC upgrade to 4.0.6

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Pavithra Kasturirangan (429●5●60●56) | asked May 19 '14, 8:58 a.m.
 Hi,

We upgraded RTC servers from 4.0.0.1 to 4.0.6. Once upgraded, the servers started fine.
The problem is that on eclipse, there are default feeds of type "Team Events" for every team area the user is part of. There is a cross mark shown for few Team Events feed. This is not common to all the projects and all the feeds, This problem happens only with the Team Event feed with the message

"CRJAZ1247E The request to the server failed.  The server returned the HTTP error 500 with this error text: Internal Server Error. "

The eclipse then gets disconnected . The only way to make it work is by deleting such feed with Cross mark. We find this problem in 4.0.0.1 eclipse version and 4.0.6 eclipse version as well. 

There is no special error message in the server files.

We are in Tomcat and Oracle DB, Has anyone seen this problem in eclipse interface ?

Comments
Piotr Aniola commented May 20 '14, 4:25 a.m.

Hello Pavithra,

just to clarify, did you also check in the application server logs, under <Jazz>/server/tomcat/logs, or just in the application logs?

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Pavithra Kasturirangan (429●5●60●56) | answered May 20 '14, 4:37 a.m.
 Hi Piotr, Whenever there is a error on feed, these are the lines in server log

CRJAZ0838I CRJAZ0837I Exception in FeedService GET. - Exception message: "null" - Request parameters: "[project_area:RTC administration],[project_area_id:_FTKUELUhEeGcnrRsf5Wkcw],[since:1970-01-01T00:00:00Z],[user:krpavithra]"
Throwable
java.lang.NullPointerException
at com.ibm.team.repository.service.feed.internal.FeedFactory.createPerson(FeedFactory.java:183)
at com.ibm.team.repository.service.feed.internal.FeedEntry.contributorToPerson(FeedEntry.java:251)
at com.ibm.team.repository.service.feed.internal.FeedEntry.(FeedEntry.java:126)
at com.ibm.team.repository.service.feed.internal.FeedFactory.createEntry(FeedFactory.java:112)
at com.ibm.team.repository.service.feed.internal.FeedService.doPerformGet(FeedService.java:451)
at com.ibm.team.repository.service.feed.internal.FeedService.perform_GET(FeedService.java:267)
at com.ibm.team.repository.service.TeamRawService.service(TeamRawService.java:84)
at sun.reflect.GeneratedMethodAccessor261.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy872.service(Unknown Source)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:909)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2355)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2153)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2138)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:219)
at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler$1.run(JAuthHandler.java:109)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1792)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:906)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:929)
at java.lang.Thread.run(Thread.java:761)
Location
com.ibm.team.repository.service.feed.internal.FeedService.log(FeedService.java:1052) 

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