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Jazz.net 403 error when downloading file

 Hello,

 

I am getting a 403 Forbidden error page when I try to download Rational Insight.  These are the specific files:

https://jazz.net/downloads/rational-insight/releases/1.1.1.3/Ratl_Insight_Win64-1.1.1.3.disk1.zip

https://jazz.net/downloads/rational-insight/releases/1.1.1.3/Ratl_Insight_Win64-1.1.1.3.disk2.zip

https://jazz.net/downloads/rational-insight/releases/1.1.1.3/Ratl_Insight_Dev_tools_1.1.1.3.disk1.zip

How can I resolve this issue?

I'd prefer to not clog the forum with this, but I received a user-not-found email in the forward chain when I emailed info@jazz.net so I'm not certain if my request there got to anyone.

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Does the "your download should begin in a moment" page show up?
I was able to download using that link directly rather than waiting for it to download automatically.
I didn't get the 403 error but it did seem to redirect to an unrelated page.
It is likely a temporary problem that will clear itself up shortly.


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If the "your download should begin in a moment" page shows up I'm good, I can click the link to start the download.  The 403 was last night and this morning, but it has been intermittently accepting me throughout the day so I have some of the files I need.  I'll just keep an eye on it.

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Question asked: May 14 '14, 9:30 a.m.

Question was seen: 5,126 times

Last updated: May 14 '14, 3:33 p.m.

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