It's all about the answers!

Ask a question

Smart Card Login is not working in RTC Eclipse Client


Dave Evans (14812846) | asked May 01 '14, 5:51 p.m.

We have full functionality in the web client using a custom authentication mechanism which is configured using TAI in WAS.
I can log into RTC using my smart card using the web client.
I am not able to get logged in to RTC using the RTC Eclipse Client with a Smart Card.
I have already made the modifications to the java.security file as suggested here:
http://www-01.ibm.com/support/docview.wss?uid=swg21633703
I have also verified that I have the Microsoft Visual C++ 2010 Redistributible installed (both x86 and x64 versions).

System Information:
Load Balancer (running custom auth mechanism)
Application Server = WAS 8.5.5 on Windows Server 2008
-CLM 4.0.6

Workstation: Windows 7
-Using the RTC Eclipse 4.0.6 Client (Eclipse 4.2). This is the 64-bit version of the RTC Eclipse Client.

When I attempt to login, the window where you can select your certificate pops up again and again, but I never receive a prompt for my PIN. Eventually, the login fails with this message:

CRJAZ6022E Cannot log into the following server: 'Prod'.
CRJAZ0099E An HTTP error occurred when this URL was being accessed:


Comments
Dave Evans commented May 01 '14, 5:53 p.m.

The error got removed somehow... it is

CRJAZ6022E Cannot log into the following server: 'Prod'.
CRJAZ0099E An HTTP error occurred when this URL was being accessed:


Dave Evans commented May 01 '14, 5:53 p.m. | edited May 01 '14, 5:54 p.m.

Wow, this website is buggy, too! Keeps dropping the full message.

Received fatal alert: bad_certificate.
  Received fatal alert: bad_certificate

Be the first one to answer this question!


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.