Any idea how to solve Token License server configuration problem?
If I try to configure a Token license server on a freshly installed Jazz system I get following error after pressing "Finish" and the "pending" message disappears::
/jts/service/com.ibm.team.repository.service.internal.IServerConfigurationRestService/configurationUpdates] ERROR com.ibm.rational.common.token.licensing - com.ibm.rcl.ibmratl.LicenseConfigurationException: java.lang.UnsatisfiedLinkError: C:\IBM\WebSphere\AppServer\profiles\AppSrv01\temp\dekhes7ltgdaNode01\server1\jts_war\jts.war\eclipse\configuration\org.eclipse.osgi\bundles\36\1\.cp\rcl_ibmratl.dll (Library is already loaded in another ClassLoader)I'm using following environment:
- JTS, CCM, RM: 4.0.6 (no RQM)
- Windows 2012-R2/64, standalone Server
- Db2 9.7.9/64
- WAS 8.5.5.1/64
- IHS 8.5.5.1
- IHS Plugin for WAS
Any idea, what could be wrong?
What can I enable to get more error in the logs?
regards
Guido
Accepted answer
did you also use a fresh WAS profile or are you upgraded an existing WAS profile with 4.0.6?
If the the temporary and deployment directories of WAS not cleaned up, you might have multiple versions of classes and libraries loaded in the profile. Uninstall Enterprise Application in WAS console does not completely remove all content and caches.
1. Uninstall old Applications with WAS admin console
2. shutdown was
3. delete contents in the following directories of your profile ../temp ../wstemp
4. restart server and redeploy Jazz applications
Or try a fresh WAS profile (if that not work, than it could be a defect).
Best Regards,
René
Comments
I did half of your suggestion without success.
- stopped WAS
- deleted /temp /wstemp
- restarted server
because this needs always weekend work, I make only slow progress.
next steps will be delete all applications in WAS
install all war files
And if this does still not help, I remove WAS and restart implementation.
We had this issue again on a server. Interesting is, it looks like it is after you change the LDAP host (and implicitly the REALM name) in the WAS configuration and do a reboot.
Very strange.
This time it worked just to stop the profile(s), delete temp and wstemp, start the profile.
Yeap, it seems a common problem. Hopefully Jazz team can do something with it instead of asking us to restart WAS server. I got the same error and had to stop WAS, clean wstemp and temp and then start the server.
My PMR was creating an APAR against Documentation. They will clearly write, if you change something in WAS / Application setup of JTS just must restart the profile and maybe delete temp/wstemp to avoid problems with the Token license server. It looks like changing stuff in WAS applications, loads some classes which are also used by the token server connector.
The problem occurs also when you add/remove an application in the JTS profile.
Did the same as Guido and just replaced temp with empty folder and restarted - worked just fine - however I also consider if it could be related to cmd prompt using some of the files as I was not able to rename the original temp-dir until the command prompt that was used for the upgrade was shut down.
Comments
Leonardo Marzo
Dec 07 '15, 4:01 a.m.I'm getting the same error. Was you able to solve it Guido?
Leonardo Marzo
May 14 '14, 10:27 a.m.Nevermind. I restarted WAS and now it's working
Guido Schneider
May 14 '14, 10:46 a.m.Unfortunatly it's not working on my side. I'm still trying. (that's why I have not answered yet).