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Exclamation point in ReqPro Server Administration page


Jozef Vandenmooter (16332933) | asked Feb 25 '14, 5:15 p.m.
edited Feb 26 '14, 9:33 a.m.

Hi,

Please refer to attached screenshot. I know the message "Some of the RequisitePro data migrated from a previous version of Rational Quality Manager needs to be updated...." can be ignored. However, how do we get rid of the exclamation point in the Upgrade Status column?

 

Thanks,

Jozef  


Comments
Paul Slauenwhite commented Feb 26 '14, 6:49 a.m. | edited Feb 26 '14, 6:49 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

It appears the ReqPro username/password are incorrect.  Can you confirm?


Jozef Vandenmooter commented Feb 26 '14, 9:31 a.m. | edited Feb 26 '14, 10:19 a.m.

Hi Paul,

Thanks for the reply. I'd love to confirm that for you, but how do I do that? The Edit button (pencil icon) for that entry is grayed out. See below:

I did a Test Connection on all 4 projects listed and those are successful (as indicated by the green checkmark.)

Thanks,

Jozef  


Paul Slauenwhite commented Feb 26 '14, 9:59 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Hi Jozef,

Correct, you need to edit the ReqPro server connection by clicking the Edit button (pencil icon) but yours is disabled.  I am assuming clicking 'Click here' repeats the same process.

What RQM version are you running?


Jozef Vandenmooter commented Feb 26 '14, 10:18 a.m.

Paul,

We're running 3.0.1.3. And we can't upgrade to 4.0.1 until at least May. And we're having serious reporting issues with linked requirements (which is why I'm looking into this exclamation mark thing).

Thanks,

Jozef  

One answer



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Paul Slauenwhite (8.4k12) | answered Feb 26 '14, 11:11 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Definitely a defect but I could not find any relevant defects so I would suggest filing a PMR.

Comments
Jozef Vandenmooter commented Feb 26 '14, 1:40 p.m.

Thanks - I'll submit a PMR. Yes, clicking on "Click here" just repeats the process. The server remains marked yellow.

I also checked this article out: https://jazz.net/library/article/781 but I still have the issue.

Jozef   
 



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