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RTC + LDAP - How to change mail?


Bruno Braga (48013621) | asked Mar 20 '09, 1:35 p.m.
We company was sold and is changing the user emails domain...
@xxx.com to @yyy.com

Active Directory has been updated.
How to update the RTC users?

RTC 1.0.1

Thanks

4 answers



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Bruno Braga (48013621) | answered Mar 20 '09, 1:50 p.m.
Now I found "LDAP sync task"

Server / Advanced Properties / LDAPNightlySyncTask

But /jazz/events?provider=ldapnightlysync shows:

"Error retrieving the members of Jazz groups"
"connection closed"

Is there some other detailed log?

permanent link
Bruno Braga (48013621) | answered Mar 21 '09, 8:47 a.m.
Creates new user records in the Jazz repository. New user records are created in the Jazz repository for all users present in the LDAP user directory who are members of the mapped LDAP groups and do not already exist in the Jazz repository.


By the way... I don't want to create new users automatically.

I just do the email update. How do I do this? Using database / query update (manually)?

permanent link
Balaji Krish (1.8k12) | answered Mar 25 '09, 5:02 p.m.
JAZZ DEVELOPER
You need to open the user in the RTC user editor If the email address is different, the change button next to email address will be enabled. Click on this button to change to an email address present in LDAP. Save the user record.

--- Balaji

Creates new user records in the Jazz repository. New user records are created in the Jazz repository for all users present in the LDAP user directory who are members of the mapped LDAP groups and do not already exist in the Jazz repository.


By the way... I don't want to create new users automatically.

I just do the email update. How do I do this? Using database / query update (manually)?

permanent link
Balaji Krish (1.8k12) | answered Mar 25 '09, 5:03 p.m.
JAZZ DEVELOPER
Connection closed issue is fixed in 1.0.1.1.

--- Balaji


Now I found "LDAP sync task"

Server / Advanced Properties / LDAPNightlySyncTask

But /jazz/events?provider=ldapnightlysync shows:

"Error retrieving the members of Jazz groups"
"connection closed"

Is there some other detailed log?

Your answer


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