Synchronization with CQ - Changing databases

You cannot change the name of CQ database you sync with unless you basically start from scratch, and delete all synchronization information. You would need to delete the synchronization rules from RTC (you could export them first in order to preserve them and re-import them later), and you would need to delete all CQ records of type JazzConnectorChangeEvents, JazzConnectorQueryInfo, and JazzConnectorSyncHistory. (You would have to create queries that select all records of each of those types, then do bulk delete operations on them.)

In your second scenario, where you recreated the RTC server database, you would basically have to do the same thing in CQ - delete all instances of the JazzConnector* record types. You could then use the bulk synchronization tool (synctool) to sync existing CQ records into your new RTC database.

John
Jazz ClearQuest Connector Team

Two questions on CQ syncs... I'm no CQ expert so I'm trying as best as possible to phrase this right.

Suppose I begin bidirectional synchronization with a replica of a CQ database "Production" called "Pilot" with an RTC server. I then continue to make changes in RTC and "Pilot" records. At some point, I decide I want to switch back to "Production." Is it possible or have I boxed myself in?

Suppose I begin bidirectional synchronization with a CQ database "Pilot" with an RTC server. Then, I decide to nuke the RTC server database and start fresh. I then re-setup the synchronization with "Pilot". Will there be any problems grabbing the records because they already have an old value in the field the updated RTC schema provides?

Thanks!