Hi Brian,

Try running the "Configure Rational Reporting User Authentication" scenario.

Regards,
Ali

Thanks for the background. So a few things..

IBM officially supports Insight 1.1.1.2 with JTS 4.0.3 or 4.0.4. If you are running Insight 1.1.1.2 and have, let's say one JTS at 4.0.4, then you can include additional, lower-versioned JTSs (eg 4.0.2 or 3.0.1.x).

Insight 1.1.1.3 requires atleast one JTS 4.0.5. Once you have that, you can then also integrated with other JTSs at lower levels, but you need to match 1.1.1.3 with 4.0.5 for compatibility purposes, mainly the DW. In your case, you may not have seen any issues yet, but I'm just letting you know what is and is not supported. I always suggest running in supported mode.

https://jazz.net/wiki/bin/view/Deployment/VersionCompatibilityCLMRRDIAndInsight

Now, based on your scenario, one feasible structure would be to setup an Insight DW and then integrate your Insight deployment with your 10 JTS/CLM instances and load data from those 10 instances into that one common DW (the new Insight DW). I would leave each CLM DW for its own CLM instance respectively. If you leave each CLM DW in tact, you keep each CLM instance/organization happy and they continue getting their data and you keep the higher level executives happy with the Insight DW. This is just one possible scenario. It all depends on business need and use case.

Another option would be to reference the Insight DW as the DW for each CLM instance (from CLM). The only catch here is you will lose all the data you have been capturing up until this point because the Insight DW will be a fresh DW. So you have to weigh your options. I think the first scenario is cleaner.

If your JTSs are 402 through 404, I would use Insight 1112, start the initial integration with a 404, then proceed to the others.

Hi Brian,

I'm not sure I get what you are asking but let me try to clarify. Please note that there are several topology options but they all depend on your business needs.

To start, you want one data warehouse as the central location for all your metrics to be used by Insight. Insight comes with its own fresh DW (named 'RIDW' by default). (Note: Another option would be to use an existing CLM DW as the "master" data warehouse. If you have multiple JTSs, then you have multiple DWs. I do not recommend going down this route as because you have multiple CLM deployments.)

To start, my advice would be to create a new DW when installing Insight to serve as the master DW. Leave the CLM DWs in tact for CLM. Then, you can configure Insight to extract data from all of your JTS/CLM deployments into one central location which would be the Insight DW.

Here is an article I published that talks about how to configure Insight to extract from more than one JTS: https://jazz.net/library/article/993