Why do some folders in Rational Insight not appear when importing custom reports from RTC?
using RTC 4.0.3 and Insight 1.1.1.2.
We've created some custom folders in Insight's Cognos Connections and want to import reports from the folders into RTC. From the Reports section in RTC we click Import Custom Report, but not all the folders appear in the list. Some of the custom folders do, but others do not. I've been comparing the folders, permissions, capabilities, etc. but don't see a difference. I looked in the documetation and searched the forums but can't find anything on this subject. What determines whether the folder appears in RTC? Since some of the custom folders do appear I assume we configured everything correctly. |
Accepted answer
One other thing you could check is whether or not the missing folders have a "/" character in their name. If so, this sounds like Cannot import Cognos report that contains a "/" in the name (295605), which was fixed in 4.0.6.
Michael Walker selected this answer as the correct answer
Comments Thanks Alanna that was it. Once I removed the "/" the folder appeared.
Yes, should be fixed in 4.0.6. The workaround is to do as you have done, and simply remove the "/" for now.
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