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CRJAZ1992E The "com.ibm.team.repository.DbHeartbeat" task could not be completed and is now unscheduled. Error details: "ORA-00942: table or view does not exist "


Sathya moorthy (352813) | asked Jan 22 '14, 2:14 p.m.
Hi,
We have installed RTC4.0.5 and ORACLE DB. We installed and did the custom setup.
We are getting this error on Diagnostics Background task.

CRJAZ1992E The "com.ibm.team.repository.DbHeartbeat" task could not be completed and is now unscheduled. Error details: "ORA-00942: table or view does not exist "

We checked in the logs
2014-01-21 15:19:44,271 [ccm: AsynchronousTaskRunner-17 @@ 15:19] ERROR com.ibm.team.repository                             - CRJAZ0852I An exception occurred while executing the task "DbHeartbeat", contributed by component "com.ibm.team.repository".  The task will be removed from the schedule.
com.ibm.team.repository.common.TeamRepositoryException: ORA-00942: table or view does not exist

    at com.ibm.team.repository.service.internal.rdb.DbHeartbeatService$1.run(DbHeartbeatService.java:94)
    at com.ibm.team.repository.service.internal.rdb.DbHeartbeatService$1.run(DbHeartbeatService.java:1)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:496)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:320)
    at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:439)
    at sun.reflect.GeneratedMethodAccessor244.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy3349.withCurrentConnection(Unknown Source)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:316)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:271)
    at com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:96)
    at sun.reflect.GeneratedMethodAccessor264.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy3365.runInTransaction(Unknown Source)
    at com.ibm.team.repository.service.internal.rdb.DbHeartbeatService.doBeat(DbHeartbeatService.java:59)
    at sun.reflect.GeneratedMethodAccessor342.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy3368.doBeat(Unknown Source)
    at com.ibm.team.repository.service.internal.rdb.DbHeartbeatTask.runTask(DbHeartbeatTask.java:32)
    at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:92)
    at sun.reflect.GeneratedMethodAccessor293.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy3448.executeTask(Unknown Source)
    at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:158)
    at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:119)
    at java.lang.Thread.run(Thread.java:738)
Caused by: java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist

    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)
    at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879)
    at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:450)
    at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:192)
    at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531)
    at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)
    at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1044)
    at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1329)
    at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3584)
    at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3665)
    at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeUpdate(OraclePreparedStatementWrapper.java:1352)
    at com.ibm.team.repository.service.internal.db.jdbcwrappers.stat.PreparedStatementStatWrapper.executeUpdate(PreparedStatementStatWrapper.java:79)
    at com.ibm.team.repository.service.internal.db.jdbcwrappers.errlog.PreparedStatementErrLogWrapper.executeUpdate(PreparedStatementErrLogWrapper.java:91)
    at com.ibm.team.repository.service.internal.db.jdbcwrappers.leak.PreparedStatementLeakWrapper.executeUpdate(PreparedStatementLeakWrapper.java:63)
    at com.ibm.team.repository.service.internal.rdb.DbHeartbeatService$1.run(DbHeartbeatService.java:88)
    ... 41 more

We are not able to find what is missing and why we are getting this error.

Could you please let us know what we missing and why this error appears.

Regards,
Sathya

Accepted answer


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Abraham Sweiss (2.4k930) | answered Jan 30 '14, 1:57 p.m.
I would first check the following:
1. jts.log and ccm.logfor any DB errors
2. Either Tomcat or WebSphere logs for any DB errors
3. Restart the server to see if that clears up the error
4. See if increasing the JDBC connection timeout helps.
5. Validate that the DB exist for jts, ccm, and which ever other apps were installed.

Sathya moorthy selected this answer as the correct answer

Comments
Sathya moorthy commented Feb 04 '14, 11:54 a.m.

Thanks Abraham. we restarted the server. we are not getting any errors now.


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