Installation problem (upgraded machine from WinXP to Win7)
I am having a terrible time intalling RTC after migration to Windows 7.
When I download any verison of RTC for Windows, after the download I get the message:\
The Compressed (zipped) folder' c:\users\IBM_ADMIN\Downloads\RTC-Web-Installer\Win-3.0.1.zip' is invalid.
I've tried it at all release levels. (I know 3.0.1 is downlevel, but that's what I was using on Win XP).
When I do into My Downloads and try to extract the files, I get a message that the 'file is corrupted or empty'
ANY HELP WOULD BE APPRECIATED!!
One answer
Lisa,
can you try and download 7zip to uncompress the zipfile? It kind of sounds you are running into a similar issue to the one described in this jazz.net article.
If this solves your problem, please mark this answer as accepted.
- Arne
can you try and download 7zip to uncompress the zipfile? It kind of sounds you are running into a similar issue to the one described in this jazz.net article.
If this solves your problem, please mark this answer as accepted.
- Arne