Installation problem (upgraded machine from WinXP to Win7)
I am having a terrible time intalling RTC after migration to Windows 7. When I download any verison of RTC for Windows, after the download I get the message:\ The Compressed (zipped) folder' c:\users\IBM_ADMIN\Downloads\RTC-Web-Installer\Win-3.0.1.zip' is invalid. I've tried it at all release levels. (I know 3.0.1 is downlevel, but that's what I was using on Win XP).
When I do into My Downloads and try to extract the files, I get a message that the 'file is corrupted or empty'
ANY HELP WOULD BE APPRECIATED!!
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One answer
Lisa,
can you try and download 7zip to uncompress the zipfile? It kind of sounds you are running into a similar issue to the one described in this jazz.net article. If this solves your problem, please mark this answer as accepted. - Arne |
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