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Installation of RTC 4.0.4 on Windows using IBM Installation Manager fails

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Damien CARRIERE
(1●1●1) edited
Nov 25 '13, 9:52 a.m.
Hi,
I downloaded the RTC 4.0 for Windows to my laptop. After extracting the zip file, I tried executing launchpad.bat and got the error "Le package com.ibm.team.install.jfs.app.jts indiqué dans le fichier D:\...\CLM-Web-Installer-Win-4.0.4\im\win32.win32.x86\install-server.xml est introuvable ..." and the same one with other packages.
The problem occurs when the installer try to connect https://jazz.net ...     
I'm using and administrator login, but i think the exe cannot pass the proxy. Am i right ? 
How Can i install RTC please ? 

Thx for your Help.

Damien

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Kevin Lou
(31●21●25) Nov 25 '13, 9:15 a.m.
Why not download the repository files (From download page, then "All Downloads" then find "Installation Manager Repositories"). After you download the repository files to your local machine, you can add it to your Installation Manager then do the installation. 

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Krzysztof Kaźmierczyk
(7.5k●4●80●103) Nov 25 '13, 9:54 a.m.
Hi Kevin,
Definietely you must set proxy for installation manager. To do that, press start->programs->IBM Installation manager

when IM starts, select file->preferences-> Internet-> proxy.

Then you can select Install option.

Please let us know if it helps.

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Damien CARRIERE
(1●1●1) Nov 25 '13, 10:47 a.m.
 Ok thx. I try to install IBM Installation manager and i have the popup "The install executable launcher was unable to locate its companion shared library" .......................

Thx ;-)

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Question asked: Nov 25 '13, 9:08 a.m.

Question was seen: 4,812 times

Last updated: Nov 25 '13, 10:47 a.m.

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