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RTC Windows shell: New created files are shown as dilvered - why?

marco Kaiser (2311313) | asked Nov 13 '13, 4:53 a.m.
Ho community,

with the windows shell I got the problem that in one sandbox files which I recently created are shown instantly as already checked-in (orange icon) rather than to be delivered (black arrow).

As workaround I created a new sandbox for my repository, copied my changed files from the first sandbox --> I got the changes as to be delivered.

What could the problem be?

RTC Windows Shell client 4.0.3
Server 4.0.4


Piotr Aniola commented Nov 13 '13, 7:03 a.m.

Can you share a screenshot of how your original sandbox looked like?
Please note that the shell client as of version 4.0.3, features auto-checkin functionality in basic mode:

Lauren Hayward Schaefer commented Nov 13 '13, 7:04 a.m.

Hi Marco,

I don't have first hand experience with the shell client, but hopefully I can help anyway.  I think we have a terminology confusion.  Files that have already been checked-in are files that are ready to be delivered.  I'm guessing there is one color arrow for files that have not yet been checked in and a different color arrow for files that have been checked in and are ready to be delivered.

3 answers

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Sreerupa Sen (1.0k4) | answered Nov 14 '13, 7:32 a.m.
 Hi Marco,
    What are you preferences set to? Auto check-in? You can see your check in preferences in the control panel at Rational Team Concert Shell Control Panel->Manage Preferences->Check-in Policies. Only if it's set to auto check in will your changes have the black arrow soon as you create files/change files. Otherwise they should have a yellow icon that indicates Unresolved. 
    If you're seeing neither, then please log a defect on (the help section in the control panel has a button that lets you log a defect easily), please set your trace level to Info or Verbose (via Manage Preferences->Other Preferences) and attach your trace file to the work item (The help section has a link for saving your logs).

Sreerupa Sen commented Nov 14 '13, 7:33 a.m. | edited Nov 14 '13, 8:41 a.m.

 Also, try right clicking on a file that has the orange icon and selecting Pending Changes Status. What does that show you?

RTC Client Integrations

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marco Kaiser (2311313) | answered Nov 14 '13, 9:52 a.m.
Hi guys,

thanks for your advise.
I checked that the auto check-in is disable and that the file is really shown as delivered... even though that the file can't be delivered since I didn't check-in neither delivered it.

The file will get the the symbol for delivered and will be shown as delivered and won't appear in the pending changes view when I create it from scratch. What I will get is an error when I try to open the repository file or show the history of the file.

I'll provide you whit an screen shot as soon as possible, because this this happend at a computer, I don't have access to this week.

Greetings Marco

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Piotr Aniola (3.7k11738) | answered Nov 14 '13, 9:56 a.m.
If this is the case I can recommend to open a defect record on or a PMR with IBM Support if you have a support contract.

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