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question asked: Sep 18 '14, 8:33 p.m.
question was seen: 3,923 times
last updated: Sep 29 '14, 3:21 a.m.

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Error when check in and deliver

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Dhruva Kumar (53●29●32) | asked Sep 18 '14, 8:33 p.m.
Hi All,

Getting the below error message while check in and deliver

An internal error occurred during: "Check-in and Deliver".
java.lang.NullPointerException

We are using RTC 4.0.6

Regards,
Dhruva
Comments
1
Donald Nong commented Sep 19 '14, 12:32 a.m.

NullPointerException should never happen. The description is too simple for anyone to say anything about it. Please contact Support and provide detailed information for further investigation.

Ralph Schoon commented Sep 19 '14, 2:36 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

You can try a different workspace. Otherwise I agree with Donald.

Piotr Aniola commented Sep 19 '14, 10:59 a.m.

Generally, this sort of error tends to be logged in the eclipse log <workspace>/.metadata/.log. The log should include the stack trace of the error, in addition to the (rather generic) error message. Could you post it here?

I agree that NPEs should never happen, but having a stack trace we might be able to tell if it's a known issue

Arun K Sriramaiah commented Sep 27 '14, 8:59 a.m.

Is this issue is same for all the users or only one user.

Try increasing the memory of RTC eclipse client and also try checking with using new eclipse worksapce ?

http://www-01.ibm.com/support/docview.wss?uid=swg21646297

Note: if still exists, reporduce the issue and share the .log file information.

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Dhruva Kumar (53●29●32) | answered Sep 28 '14, 7:24 a.m.
Hi Arun,


This is resolved now, thank you very much.

Regards,
Dhruva
Ralph Schoon selected this answer as the correct answer

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