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Error when check in and deliver

Hi All,

Getting the below error message while check in and deliver

An internal error occurred during: "Check-in and Deliver".
java.lang.NullPointerException

We are using RTC 4.0.6

Regards,
Dhruva

0 votes

Comments

NullPointerException should never happen. The description is too simple for anyone to say anything about it. Please contact Support and provide detailed information for further investigation.

1 vote

You can try a different workspace. Otherwise I agree with Donald.

Generally, this sort of error tends to be logged in the eclipse log <workspace>/.metadata/.log. The log should include the stack trace of the error, in addition to the (rather generic) error message. Could you post it here?

I agree that NPEs should never happen, but having a stack trace we might be able to tell if it's a known issue

Is this issue is same for all the users or only one user.

Try increasing the memory of RTC eclipse client and also try checking with using new eclipse worksapce ?

http://www-01.ibm.com/support/docview.wss?uid=swg21646297

Note: if still exists, reporduce the issue and share the .log file information.


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Hi Arun,


This is resolved now, thank you very much.

Regards,
Dhruva
Ralph Schoon selected this answer as the correct answer

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Question asked: Sep 18 '14, 8:33 p.m.

Question was seen: 4,271 times

Last updated: Sep 29 '14, 3:21 a.m.

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