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question asked: Oct 24 '13, 3:08 a.m.
question was seen: 4,849 times
last updated: Jan 17 '14, 1:49 p.m.

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Is there a way to know he eclipse client version from the server logs

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Aradhya K (1.4k●5●43●45) | asked Oct 24 '13, 3:08 a.m.
JAZZ DEVELOPER
With N-1 compatibility the users with RTC 3.0.x Eclipse client can connect to 4.0.x server.
There are some calls from 3.0.x which are causing the issues on the server.
Is there a way to enable some logs so that we can know which version of client is used to log in to the server.

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Kevin Ramer (4.5k●9●186●201) | answered Oct 25 '13, 3:19 p.m.
edited Oct 25 '13, 3:37 p.m.
On the Application Admin page using the addition to the URI "?internal=true"  just after /admin you can go to Counters and find "Compatable client logins" which enumerates version vs count.

Screen shot:
client logins
Aradhya K selected this answer as the correct answer
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Aradhya K commented Oct 27 '13, 10:09 a.m.
JAZZ DEVELOPER

The only problem with this solution is that we cannot get to know who is the user using the older version of the client. But  this information is also good enough.

sam detweiler commented Oct 27 '13, 10:56 a.m.

Thanks Kevin

Kevin Ramer commented Jan 17 '14, 1:49 p.m.

While following up I came across this nugget:

https://jazz.net/wiki/bin/view/Deployment/WhyIsMyAuthenticationSlow

Server admins can set the compatability to STRICT so that only v4 clients can connect to v4 server.  

I'm still seeing a majority of v3 clients being used against v4 servers, so I'm firing a warning shot that users must upgrade to 4.x SOON as the mode will be changed to STRICT.

I wouldn't do this ordinarily but:

  • The above link says server performance can be degraded
  • It also mentions v4.0.5 which is of particular interest as we're moving to that next month.
I'll use the JTS server notifications to get the word out.

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