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Facing problem with Doors to RTC

vinay kumar nukala (4236572) | asked Oct 15 '13, 5:22 a.m.
retagged Oct 15 '13, 5:45 a.m. by John Carolan (71616)
I have created a project in RTC using Scrum process and integrated with doors, when i open a document in doors it is asking me to select rcr raised by someone. its working fine. But after some days, i have changed the workflow (TASK) of the project in rtc to:
1. New 2. In progress
3. verify
4. Resolved
5. Re-Open

Now, i have created the new work items based on workflow. When i open the document in doors it is not showing me Task which are raised. What might be the problem



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John Carolan (71616) | answered Oct 15 '13, 5:45 a.m.
Hi Vinay,

The changes to the RCR lifecycle in RTC will have to be be implemented in the DOORS Configuration Template as well.
If you take a look at this help page, specifically step 7, that should get you on the right track:


vinay kumar nukala selected this answer as the correct answer

vinay kumar nukala commented Oct 15 '13, 8:17 a.m.

Thank you, its working now

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