Corrupt Project Dashboard after upgrading from version 4.0.1 to version 4.0.4
Marco Schett (3●2●4)
| asked Oct 10 '13, 11:23 a.m.
retagged Oct 12 '13, 12:57 p.m. by Ralph Earle (257●3●9)
We recently upgraded from Jazz RTC 4.0.1 to RTC 4.0.4.
After the upgrade 2 Project Dashboards cannot be loaded anymore. Other Project Areas are not affected. Can anyone help? The following error is displayed when opening the project dashboard: We're Sorry... An error occurred while retrieving the dashboard: HTTP/1.1 500 Internal Server Error /ccm/web/dojo/../../service/com.ibm.team.dashboard.common.internal.service.IDashboardRestService/dashboard?projectName=XXXXXXXXXXXXXXXXXXXXXXX com.ibm.team.jfs.app.http.HttpInternalServerErrorException: Internal Server Error Error 500: an error occured running query:PREFIX dc: <http://purl.org/dc/terms/> PREFIX jdb: <http://jazz.net/xmlns/prod/jazz/dashboard/1.0/> SELECT ?resource WHERE { ?resource a jdb:Dashboard ; dc:created ?created ; dc:type "com.ibm.team.dashboard" ; dc:relation <https://<URL-of-JAZZ-server>/ccm/process/project-areas/_rG8YPxBlEeOdL6pSy1XUsw> . } ORDER BY ?created LIMIT 1 at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:56) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:39) at java.lang.reflect.Constructor.newInstance(Constructor.java:527) at com.ibm.team.jfs.app.util.ErrorUtils.handleErrorResponse(ErrorUtils.java:476) at com.ibm.team.jfs.app.util.ErrorUtils.handleErrorResponse(ErrorUtils.java:401) at com.ibm.team.dashboard.service.internal.jfs.HttpUtil.throwJfsHttpException(HttpUtil.java:252) at com.ibm.team.dashboard.service.internal.jfs.HttpUtil.checkResponse(HttpUtil.java:86) at com.ibm.team.dashboard.service.internal.jfs.HttpResourceClient.executeRequest(HttpResourceClient.java:341) at com.ibm.team.dashboard.service.internal.jfs.DashboardClient.runSparqlQueryRaw(DashboardClient.java:240) at com.ibm.team.dashboard.service.internal.jfs.DashboardClient.runSparqlQuery(DashboardClient.java:215) at com.ibm.team.dashboard.service.internal.legacy.LegacyDashboardRestService.getDashboard(LegacyDashboardRestService.java:286) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at com.sun.proxy.$Proxy1178.getDashboard(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:555) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2360) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2160) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1988) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1225) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:775) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:457) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97) at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139) at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:928) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1025) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:908) at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306) at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83) at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:166) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1691) |
Accepted answer
The first thing I would do is to run the reindex commands. If that does not resolve the issue, please open a service request with support.
Marco Schett selected this answer as the correct answer
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One other answer
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Thanks, running the reindex commands again solves the problem.
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Your answer
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