CRJZS5627E Error in DW configuration.
Hello everybody.
I've installed CLM v4.0.3, including JTS, CCM, RM, QM in a Win 2008 R2 Std server, using Tomcat.
When I try setup, in Tables creation step (DW configuration) I get the following error:
2013-10-04 11:54:14,805 [http-bio-9443-exec-4 @@ 11:54 <unauthenticated> /jts/query] ERROR com.ibm.team.jfs - CRJZS5627E No se puede leer o escribir el archivo de propiedades del índice con la vía de acceso the path C:\PROGRA~1\IBM\JAZZTE~1\server\conf\jts\C:Program FilesIBMJazzTeamServerserverconfjtsindices\_H0r5gwT2EeOq9eOmfWyirg\jfs-rdfindex\index.properties. Compruebe los permisos de archivo y directorio y reinicie el servidor.Obviously the path C:Program FilesIBMJazzTeamServerserverconfjtsindices is incorrect, but I can´t see where is wrong written.
Any help?
Thanks.
I've installed CLM v4.0.3, including JTS, CCM, RM, QM in a Win 2008 R2 Std server, using Tomcat.
When I try setup, in Tables creation step (DW configuration) I get the following error:
2013-10-04 11:54:14,805 [http-bio-9443-exec-4 @@ 11:54 <unauthenticated> /jts/query] ERROR com.ibm.team.jfs - CRJZS5627E No se puede leer o escribir el archivo de propiedades del índice con la vía de acceso the path C:\PROGRA~1\IBM\JAZZTE~1\server\conf\jts\C:Program FilesIBMJazzTeamServerserverconfjtsindices\_H0r5gwT2EeOq9eOmfWyirg\jfs-rdfindex\index.properties. Compruebe los permisos de archivo y directorio y reinicie el servidor.Obviously the path C:Program FilesIBMJazzTeamServerserverconfjtsindices is incorrect, but I can´t see where is wrong written.
Any help?
Thanks.
Accepted answer
I found a couple PMRs with similar errors and it was related to the following settings in the teamserver.propeties file for jts
com.ibm.team.fulltext.indexLocation=
com.ibm.team.jfs.index.root.directory=
Based on your error it looks like they should be set to the following:
com.ibm.team.fulltext.indexLocation=C\:/PROGRA~1/IBM/JAZZTE~1/server/conf/jts/indices/workitemindex
com.ibm.team.jfs.index.root.directory=C\:/PROGRA~1/IBM/JAZZTE~1/server/conf/jts/indices
If that does not help can you provide the following:
The current values for the above setttings
The database vendor are you using.
And whether tomcat is running with the server.startup or as a Windows service
On a side note there can be issues when running CLM in Program files because of the spaces as well as permissions. So it may be worth reinstalling outside of that directory.
com.ibm.team.fulltext.indexLocation=
com.ibm.team.jfs.index.root.directory=
Based on your error it looks like they should be set to the following:
com.ibm.team.fulltext.indexLocation=C\:/PROGRA~1/IBM/JAZZTE~1/server/conf/jts/indices/workitemindex
com.ibm.team.jfs.index.root.directory=C\:/PROGRA~1/IBM/JAZZTE~1/server/conf/jts/indices
If that does not help can you provide the following:
The current values for the above setttings
The database vendor are you using.
And whether tomcat is running with the server.startup or as a Windows service
On a side note there can be issues when running CLM in Program files because of the spaces as well as permissions. So it may be worth reinstalling outside of that directory.
2 other answers
Hi Karl,
Thank you for your answer.
I've corrected the wrrong path you point out:
C:\Archivos de programa\IBM\...
I've started tomcat (not as Win service) and tried setup again, getting the following:
No se han podido crear las tablas de depósito de datos. Vuelva a intentar la acción.
And in the tomcat log:
2013-10-07 11:00:08,824 RQM [qm: AsynchronousTaskRunner-0 @@ 11:00] ERROR com.ib
m.team.process - CRJAZ6016E Se ha producido una e
xcepción al cargar escuchas de cambios de área de proyecto.
com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972
E El servicio "com.ibm.team.workitem.service.internal.AllNodeProjectAreaChangeLi
stener" no se ha podido activar porque un servicio del que depende, "com.ibm.tea
m.workitem.common.internal.IWorkItemRepositoryService", no se ha podido activar.
Do you know a way to set properties witout editing teamserver.properties file ?
Thank you again.
Thank you for your answer.
I've corrected the wrrong path you point out:
C:\Archivos de programa\IBM\...
I've started tomcat (not as Win service) and tried setup again, getting the following:
No se han podido crear las tablas de depósito de datos. Vuelva a intentar la acción.
And in the tomcat log:
2013-10-07 11:00:08,824 RQM [qm: AsynchronousTaskRunner-0 @@ 11:00] ERROR com.ib
m.team.process - CRJAZ6016E Se ha producido una e
xcepción al cargar escuchas de cambios de área de proyecto.
com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972
E El servicio "com.ibm.team.workitem.service.internal.AllNodeProjectAreaChangeLi
stener" no se ha podido activar porque un servicio del que depende, "com.ibm.tea
m.workitem.common.internal.IWorkItemRepositoryService", no se ha podido activar.
Do you know a way to set properties witout editing teamserver.properties file ?
Thank you again.
Comments
1 vote
I will restart from de beginig.
I will uninstall and reinstall CLM and I'll try setup without editing teamserver.properties manually. The file become very smudged.
The server has 6 Gb of RAM. It's a good suggest. I need to talk with my boss...
I've been working with the domain admin user, so no problem with that.
I will try again...Hope with better luck.
I will notify you.
Thank you very much Karl.
I will uninstall and reinstall CLM and I'll try setup without editing teamserver.properties manually. The file become very smudged.
The server has 6 Gb of RAM. It's a good suggest. I need to talk with my boss...
I've been working with the domain admin user, so no problem with that.
I will try again...Hope with better luck.
I will notify you.
Thank you very much Karl.