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RTC client 4.0.3 crash on FC19 when accessing product backlog / Plan Editor


Alan Hightower (111) | asked Sep 17 '13, 4:11 a.m.
 On Fedora 19 on both eclipse 3.6 with the RTC 3.x client installed and eclipse 4.2 with the 4.0.3 client installed, I experience a JVM crash when attempting to open a SCRUM backlog with the eclipse Plan Editor view. 

Most other RTC functions work fine.  Anyone experience a similar fault?

JVM terminated. Exit code=160
/opt/IBM/TeamConcert//jdk/jre/bin/javaw
-Xms40m
-Xmx512m
-Xmnx64m
-Xgcpolicy:gencon
-Xscmx96m
-Xshareclasses:name=IBMSDP_%u
-Xcompressedrefs
-jar /opt/IBM/TeamConcert//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
-os linux
-ws gtk
-arch x86_64
-showsplash
-launcher /opt/IBM/TeamConcert/eclipse
-name Eclipse
--launcher.library /opt/IBM/TeamConcert//plugins/org.eclipse.equinox.launcher.gtk.linux.x86_64_1.1.200.v20120913-144807/eclipse_1502.so
-startup /opt/IBM/TeamConcert//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
--launcher.overrideVmargs
-exitdata 52a0001
-install /opt/IBM/TeamConcert
-vm /opt/IBM/TeamConcert//jdk/jre/bin/javaw
-vmargs
-Xms40m
-Xmx512m
-Xmnx64m
-Xgcpolicy:gencon
-Xscmx96m
-Xshareclasses:name=IBMSDP_%u
-Xcompressedrefs
-jar /opt/IBM/TeamConcert//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar 

Unhandled exception
Type=Segmentation error vmState=0x00000000
J9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=00000000 Signal_Code=00000001
Handler1=00007F2CA958BB40 Handler2=00007F2CA9244FF0 InaccessibleAddress=0000000000000000
RDI=0000000000000000 RSI=00007F2CA72CA030 RAX=00007F2CA72CFA50 RBX=0000000000000000
RCX=0000003A3D06DA00 RDX=0000003A22A21908 R8=0000000000000000 R9=00007F2CA7052CE0
R10=00007F2CAA11CFA0 R11=00007F2CAA11D0A0 R12=0000000000000004 R13=0000000000000119
R14=00007F2CA96F33C0 R15=00007F2C8C389A2A
RIP=0000003A3D06DA11 GS=0000 FS=0000 RSP=00007F2CAA11D3B0
EFlags=0000000000210206 CS=0033 RBP=00007F2CA72CA030 ERR=0000000000000004
TRAPNO=000000000000000E OLDMASK=0000000000000000 CR2=0000000000000000
xmm0 0000000000000000 (f: 0.000000, d: 0.000000e+00)
xmm1 2424242424242424 (f: 606348352.000000, d: 1.385533e-134)
xmm2 0000000000000000 (f: 0.000000, d: 0.000000e+00)
xmm3 0000000000000000 (f: 0.000000, d: 0.000000e+00)
xmm4 00007f2ca96f33c0 (f: 2842637312.000000, d: 6.908510e-310)
xmm5 0000000000000000 (f: 0.000000, d: 0.000000e+00)
xmm6 00007f2caa11d840 (f: 2853296128.000000, d: 6.908510e-310)
xmm7 0000000000000004 (f: 4.000000, d: 1.976263e-323)
xmm8 3f0002000000b13b (f: 45371.000000, d: 3.053248e-05)
xmm9 3200370228003402 (f: 671101952.000000, d: 7.518040e-68)
xmm10 405e000000000000 (f: 0.000000, d: 1.200000e+02)
xmm11 403d5ee19101ca50 (f: 2432813568.000000, d: 2.937063e+01)
xmm12 3ee7185e8efb29c4 (f: 2398824960.000000, d: 1.101265e-05)
xmm13 3f6b2f769cf0e200 (f: 2633032192.000000, d: 3.318531e-03)
xmm14 3fe9e3779b97f4a7 (f: 2610427136.000000, d: 8.090170e-01)
xmm15 3fe41b2f769cf0e2 (f: 1989996800.000000, d: 6.283185e-01)
Module=/lib64/libsoup-2.4.so.1
Module_base_address=0000003A3D000000 Symbol=soup_session_feature_detach
Symbol_address=0000003A3D06DA00
Target=2_40_20130114_134867 (Linux 3.9.9-302.fc19.x86_64)
CPU=amd64 (4 logical CPUs) (0xefff9000 RAM)
----------- Stack Backtrace -----------
soup_session_feature_detach+0x11 (0x0000003A3D06DA11 [libsoup-2.4.so.1+0x6da11])
Java_org_eclipse_swt_internal_webkit_WebKitGTK__1soup_1session_1feature_1detach+0x7f (0x00007F2C8C389AA9 [libswt-webkit-gtk-4236.so+0x5aa9])
(0x00007F2CA95A1C05 [libj9vm24.so+0x2ac05])
---------------------------------------
JVMDUMP039I Processing dump event "gpf", detail "" at 2013/09/17 11:08:03 - please wait.
JVMDUMP032I JVM requested System dump using '/opt/IBM/TeamConcert/core.20130917.110803.9635.0001.dmp' in response to an event
JVMDUMP030W Cannot write dump to file /opt/IBM/TeamConcert/core.20130917.110803.9635.0001.dmp: Permission denied
JVMPORT030W /proc/sys/kernel/core_pattern setting "|/usr/libexec/abrt-hook-ccpp %s %c %p %u %g %t e" specifies that the core dump is to be piped to an external program.  Attempting to rename either core or core.10192.

JVMDUMP010I System dump written to /tmp/core.20130917.110803.9635.0001.dmp
JVMDUMP030W Cannot write dump to file /opt/IBM/TeamConcert/javacore.20130917.110803.9635.0002.txt: Permission denied
JVMDUMP032I JVM requested Java dump using '/tmp/javacore.20130917.110803.9635.0002.txt' in response to an event
JVMDUMP010I Java dump written to /tmp/javacore.20130917.110803.9635.0002.txt
JVMDUMP032I JVM requested Snap dump using '/opt/IBM/TeamConcert/Snap.20130917.110803.9635.0003.trc' in response to an event
JVMDUMP030W Cannot write dump to file /opt/IBM/TeamConcert/Snap.20130917.110803.9635.0003.trc: Permission denied
JVMDUMP010I Snap dump written to /tmp/Snap.20130917.110803.9635.0003.trc
JVMDUMP013I Processed dump event "gpf", detail "".

4 answers



permanent link
Aaron Cohen (8207851) | answered Oct 02 '13, 11:55 a.m.
JAZZ DEVELOPER
I am running into a similar problem. Turns out it is a defect in Eclipse 4.2 and is fixed in 4.3.


permanent link
Rene Meyer (42913334) | answered Oct 02 '13, 3:34 p.m.
JAZZ DEVELOPER
Hello,

for Eclipse 3.6 RTC 3.x | 4.x Combinations I used the following approach under Ubuntu/Fedora with success:
1. Download this xulrunner version http://ftp.mozilla.org/pub/mozilla.org/xulrunner/releases/1.9.0.15/runtimes/xulrunner-1.9.0.15.en-US.linux-i686.tar.bz2
2. Extract the files of the tarball to /opt/xulrunner
3. Modify the eclipse.ini -Dorg.eclipse.swt.browser.XULRunnerPath=/opt/xulrunner
Best Regards,
René


Comments
Aaron Cohen commented Oct 02 '13, 4:53 p.m.
JAZZ DEVELOPER

 Unfortunately that only works on 32 bit versions of RTC. The 64 bit of the 1.9.2 Xulrunner is not always reliable and frankly has poor HTML 5 support (if you are doing web development in RTC).


I just made a blog post on the topic with an alternative solution. I include steps to manually update the SWT included with RTC with the Webkit,class included in Eclipse 4.3. Works like a charm. 


permanent link
Krzysztof Kaźmierczyk (7.4k373103) | answered Sep 17 '13, 4:18 a.m.
Hello Alan,

There were the users having the same issue. You can look at this post: https://jazz.net/forum/questions/58929/fedora-15-rsa-803-rtc-client-30ifix1.

Let us know if it helps for you.

If the tip from that post does not help you, I believe that the best idea to investigate it is creating PMR and delivering dump file:
/tmp/javacore.20130917.110803.9635.0002.txt
/tmp/core.20130917.110803.9635.0001.dmp

Comments
Alan Hightower commented Sep 17 '13, 4:46 a.m. | edited Sep 17 '13, 5:23 a.m.

 

No luck.  I've tried overriding org.eclipse.swt.browser.XULRunnerPath with firefox 3.6.38, xulrunner 3.6.25 and xulrunner 1.9.1.19.  I've also tried org.eclipse.swt.browser.UseWebKitGTK=true

Still crashing in the Plan Editor


permanent link
Krzysztof Kaźmierczyk (7.4k373103) | answered Sep 17 '13, 5:24 a.m.
Alan,
I believe that the best idea to investigate it is creating PMR and delivering dump and javacore file:
/tmp/javacore.20130917.110803.9635.0002.txt
/tmp/core.20130917.110803.9635.0001.dmp
We will look at this.

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