RQMI Error when trying to start server
Randy Carlson (6●1●3)
| asked Aug 22 '13, 8:23 p.m.
retagged Aug 27 '13, 2:59 p.m. by Ralph Earle (257●3●9)
Hello,
Hopefully someone can help me with this error I'm experiencing on my RQMI server. Please not the error below: Logging level: 1 creating SSL ServerSocket on port 7764 Aug 22, 2013 6:13:56 PM uk.co.stpsoft.util.Log app INFO: RQMI Server v1.03.0004 starting... Aug 22, 2013 6:13:57 PM uk.co.stpsoft.util.Log app INFO: Synchronisation started for: 36677@aur-nce-doors01 Aug 22, 2013 6:13:57 PM uk.co.stpsoft.util.Log app INFO: URL Synchronisation started for: 36677@aur-nce-doors01 Aug 22, 2013 6:13:57 PM uk.co.stpsoft.util.Log app INFO: Initialising server ... Aug 22, 2013 6:13:57 PM uk.co.stpsoft.util.Log app INFO: Getting data from RQM ... Aug 22, 2013 6:13:57 PM uk.co.stpsoft.util.Log app INFO: RQM RETURN STATUS: 200 Exception in thread "main" java.lang.NullPointerException at uk.co.stpsoft.exportserver.RQMRMI.initialiseNextTestPlanId(Unknown So urce) at uk.co.stpsoft.exportserver.RQMRMI.main(Unknown Source) This is on a windows 2008 R2 Standard server. Please let me know if you require more information. Any assistance would be greatly appreciated. Thank you! |
Accepted answer
One other answer
|
Hi Paul,
Thank you for the response. I've posted the entire log with logging level 2 turned on. I'm not sure if this helps or not. Please let me know if there are other places I can look to help determine a root cause. Also I'm not using any special characters for the RQMISVR password. I also verified that I was able to log in to RQM with the RQMISVR account I created. Logging level: 2 Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: Initialise RMI_HOST: aur-jps-rqm01 Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: Initialise RMI_PORT: 7764 Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: Initialise RMI_PORT2: 7765 Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: Initialise POOL_SIZE: 20 Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: Initialise IPC_PORT: 8768 Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: GET _registryManager Aug 23, 2013 10:10:35 AM uk.co.stpsoft.util.Log server INFO: Attempting to get an existing registry ... creating SSL ServerSocket on port 7764 Aug 23, 2013 10:10:36 AM uk.co.stpsoft.util.Log server INFO: Existing registry retieved Aug 23, 2013 10:10:36 AM uk.co.stpsoft.util.Log app INFO: RQMI Server v1.03.0004 starting... Aug 23, 2013 10:10:36 AM uk.co.stpsoft.util.Log server INFO: RMI_PORT: 7764 Aug 23, 2013 10:10:36 AM uk.co.stpsoft.util.Log server INFO: Database connection string:jdbc:derby:../../rqmdrsDB;create=false;user=adm in;password=<encrypted> Aug 23, 2013 10:10:36 AM uk.co.stpsoft.util.Log server INFO: derby.locks.deadlockTimeout=15 Aug 23, 2013 10:10:36 AM uk.co.stpsoft.util.Log server INFO: derby.locks.waitTimeout=60 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: The connection is live Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: DBManager.executeGet: BeforeQuery(SELECT * FROM Database) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Procedure: BeforePrepareStatement(SELECT * FROM Database) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Procedure: AfterPrepareStatement(SELECT * FROM Database) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Procedure: BeforeQuery(SELECT * FROM Database) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Procedure: AfterQuery(SELECT * FROM Database) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: DBManager.executeGet: AfterQuery(SELECT * FROM Database) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: FieldCount = 5 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: DBManager.executeGet: RowCount = 1 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log app INFO: Synchronisation started for: 36677@aur-nce-doors01 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log app INFO: URL Synchronisation started for: 36677@aur-nce-doors01 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log app INFO: Initialising server ... Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: creating ServerSocket on port 7765 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: get(ResourceType: ALL_PROJECT_AREAS) Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: the worker has been created Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Getting from ... /qm/secure/service/com.ibm.rqm.integration.service.IInteg rationService/projects?abbreviate=false Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: client reference Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Start new thread for submitting SSL to RQM Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Security provider Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: client Object created Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: requesting authrequired ... Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log sync INFO: Sync Interval = 1440 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log sync INFO: Sync Interval is: 1440 minutes. Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log sync INFO: URL Sync Interval = 1440 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: requesting initialization data ... Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Logging into RQM ... Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: responseCode ...302 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: ResponseCode 3: 302 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Login request status 302 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log app INFO: Getting data from RQM ... Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log app INFO: RQM RETURN STATUS: 200 Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: COMPLETE_XML: <?xml version="1.0" encoding="UTF-8"?> <feed xmlns="http://www.w3.org/2005/Atom"> <title type="text">projects ATOM feed for all project areas</title> <id>https://generic-rqm01.contoso.com:9443/qm/service/com.ibm.rqm.integration .service.IIntegrationService/projects</id> <link href="https://generic-rqm01.contoso.com:9443/qm/web/console/" rel="alte rnate"/> <link rel="self" href="https://generic-rqm01.contoso.com:9443/qm/service/com. ibm.rqm.integration.service.IIntegrationService/projects?abbreviate=false"/> </feed> Aug 23, 2013 10:10:37 AM uk.co.stpsoft.util.Log server INFO: Obtained all project area's Exception in thread "main" java.lang.NullPointerException at uk.co.stpsoft.exportserver.RQMRMI.initialiseNextTestPlanId(Unknown So urce) at uk.co.stpsoft.exportserver.RQMRMI.main(Unknown Source) Unfortunately this is the whole error, as stated above, if you know another place for me to look to help gather information I would appreciate it. I've changed the https addresses simply for security reasons. Thank you, Randy |
Comments
Is there any chance we could see more of the NPE message? The parts quoted here are quite generic and not really pointing to a root cause.
Issues can quite often relate to the RQMISVR user not being able to access RQM, or if you have some unusual characters in the password, such as ^.
If you could post more of the error, it should be easier to troubleshoot.
Hi Paul, I also for got to mention that I don't have any project areas setup. Are these needed to get the RQMI server started initially? In case you didn't see my post below. That is in response to your questions.
Thanks again!