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question asked: Aug 13 '13, 10:34 a.m.
question was seen: 2,922 times
last updated: Aug 13 '13, 11:21 a.m.

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'Implements Requirement' and 'Tested By Test Case' links do not work in RTC client using Windows 7

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Natalia Cristina Previdelli Tangerino (16●1●1) | asked Aug 13 '13, 10:34 a.m.
Since I had Windows 7 installed, I have not been able to use 'Implements Requirement' and 'Tested By Test Case' links in RTC client v4.0.2. When I click these links, RTC crashes and closes. Is it a known error? Is there any configuration we need to do to correct this? Thanks!

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Rosa Naranjo (2.9k●1●17●23) | answered Aug 13 '13, 10:43 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Natalia
Can you try the workaround I mention in this post?  https://jazz.net/forum/questions/104541/in-rtc-301-the-eclipse-client-crashes-with-rrc-links
and then report back here. It would be good to know if there is an issue with the native browser crashing.

You also may want to look at this:  https://jazz.net/library/article/928/
and this post which has some other workarounds.
https://jazz.net/forum/questions/108928/rtc-eclipse-client-402

If this helps, please accept the answer.
Natalia Cristina Previdelli Tangerino selected this answer as the correct answer
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Natalia Cristina Previdelli Tangerino commented Aug 13 '13, 11:21 a.m.

Rosa,

Thank you very much for the answer. I tried the following workaround: changed the native Eclipse browser and opted to launch an external browser, Internet Explorer in my case. It did not work with IE 8, then I upgraded to IE 9 and both 'Implements Requirement' and 'Tested By Test Case' links are working from RTC Client v4.0.2. Problem solved with these workarounds.

Thanks.

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