It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,883
×4,319
×58
×7

question asked: Jul 23 '13, 3:38 a.m.
question was seen: 9,488 times
last updated: Mar 23 '23, 9:43 a.m.

Related questions

[closed] Jazz server hang up "Error fetching the scr document for application"

0
Simon Eickel (1.1k●7●54●57) | asked Jul 23 '13, 3:38 a.m.
closed Mar 23 '23, 9:43 a.m. by Ralph Schoon (63.5k●3●36●46)
Hi there,

we had a server hang up some minutes ago. The behaviour was that the browsers kept on "loading" and finished with an internal error after some time.
Full clients (e.g. Eclipse) did through error messages as well (don't know exactly which).

In the jts.log this error message is present once:
2013-07-23 09:09:45,157 [WebContainer : 13 @@ 09:08 <unauthenticated> /jts/service/com.ibm.team.repository.service.internal.license.ILicenseRestService/assertLicense] ERROR license.behavior.SCRBasedCompatibleLicenseBehavior  - Error fetching the scr document for application at url: "https://jazz.rsint.net/ccm/scr"
java.net.SocketTimeoutException: Read timed out


After this error message we got plenty of warnings - containing everytime the same:
2013-07-23 09:11:45,613 [WebContainer : 43 @@ 09:08 <unauthenticated> /jts/service/com.ibm.team.repository.service.internal.license.ILicenseRestService/assertLicense]  WARN ory.service.internal.license.FloatingLicenseClient  - CRJAZ1272I The floating license available from "https://jazz.rsint.net/jts/service/com.ibm.team.repository.service.internal.license.IFloatingLicenseService/licenses/com.ibm.team.rtc.developer.floating-v3_b92a5960-cb65-11df-bd3b-0800200c9a66?includeFullJar=true" could not be downloaded. The floating license at that location will be ignored.
org.apache.http.conn.ConnectionPoolTimeoutException: Timeout waiting for connection


This took some minutes ( I think around 5 ) and everything worked fine again ...
There where no known changes before this. A server restart did not solve this problem - it got solved by time.

Anybody any idea what happened? Maybe there is something hugh which is coming for us?

Greetings,
Simon

The question has been closed for the following reason: "Problem is not reproducible or outdated" by rschoon Mar 23 '23, 9:43 a.m.

3 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Krzysztof Kaźmierczyk (7.5k●4●80●103) | answered Jul 23 '13, 4:08 a.m.
Hello Simon,
Have you checked if you can reach https://jazz.rsint.net/ccm/scr manually (opening in web browser)?
This is a first step which you need to perform when the issue happens again.
From my experience, it is really difficult to investigate such issues. Many of them end up the request to check with network admin or without any clue.
0
permanent link
Abraham Sweiss (2.4k●13●31) | answered Jul 23 '13, 4:24 a.m.
Hi Simon,

The errors noted here are usually a symtom of some other issue.  Were there any errors in the server (Tomcat/WAS) logs.
0
permanent link
shweta ranaware (37●1●10●53) | answered Mar 23 '23, 8:45 a.m.

 Is there any final solution for this ?


Comments
Ralph Schoon commented Mar 23 '23, 9:43 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

This is almost 10 years old. It is pretty unlikely that anything you see with a current version is related to it, except that the error likely is only a symptom of some other error as suggested in one answer.

Please consider asking your own question. 

Thanks