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Unable to export custom RTC report with parameters

Berthold Kröger (7841923) | asked Jul 17 '13, 2:28 a.m.
Hi, we are still on RTC 3.0.1 and used several BIRT reports that worked fine until I added report parameters. Now the report will be created and shown, but it is not possible to export the reports to pdf or excel file. In one case I get javascript errors (TypeError: _59 not defined). In another case the export works but the file contains no records.
Does anybody encounter similar problems and knows a solution or workaround?
Best regards,

Alanna Zito commented Jul 17 '13, 2:31 p.m.

Hi Berthold,

Are you trying to export the reports in the web client, or from the Eclipse client?  Are you able to export any of the "out-of-the-box" BIRT reports that have parameters (such as "Open Work Items"), or is this only happening with your custom reports?

Berthold Kröger commented Jul 18 '13, 2:12 a.m.

Hi Alanna, first I tried to export from the web UI (IE8 and Firefox17). After your remarks I tried it from the Eclipse client and got the message, that a required parameter was missing (although there is a default value defined).
I changed the format of the parameters a little bit (from date to string). Now this error is gone. But the exported report is now empty.
Best regards,

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