RRDI e mail notifications waitting
Hello,
when I try to send my report to my e mail, it doesn't work, I already set all necesarry parameters (smtp with authentication using port 587) using Cognos configuration- Notifications and I got this:
when I try to run it I got this:
and the message that I got when see detail history:
CNC-SDS-0408 There are email messages waiting to be sent.
My smtp server is using SASL authentication
I'm getting this errors pool
CNC-SDS-0408 There are email messages waiting to be sent. | ||||
July 17, 2013 1:43:00 PM | CNC-SDS-0410 The email message was not sent. Approximate message size: [305 KB] The Mail server returned this error: [Invalid Addresses] | |||
July 17, 2013 1:43:00 PM | CNC-SDS-0335 Error returned from SMTP Server. The error message was: [Invalid Addresses]. The message could not be sent. | |||
July 17, 2013 1:43:00 PM | CNC-SDS-0335 Error returned from SMTP Server. The error message was: [450 4.7.1 myadres.last@company.com: Recipient address rejected: invalid sender domain for relay (0) ]. The message could not be sent. |
One answer
Hello Rafael,
there are a couple of technotes you can check:
Cognos 8 users are unable to send email due SMTP server rejection.
User unable to send scheduled reports by email: CNC-SDS-0410 CNC-SDS-0379
You can also look if there are any corresponding error message in cogserver.log located in the RRDI Install Directory/cognos/logs.
Best Regards
Francesco
there are a couple of technotes you can check:
Cognos 8 users are unable to send email due SMTP server rejection.
User unable to send scheduled reports by email: CNC-SDS-0410 CNC-SDS-0379
You can also look if there are any corresponding error message in cogserver.log located in the RRDI Install Directory/cognos/logs.
Best Regards
Francesco