Updating a lifecycle in RAM
I created a custom workflow in RTC that I could use as part of my community RAM. I imported it as a master lifecycle in RAM. This new custom Master Lifecycle is called "ABC". I created four assets in RAM that use this lifecycle. I wanted to change the lifecycle so I went back into the RTC "RAM Lifecycle" project and modified the workflow. I saved these changes. In RAM I reset the server cache but I can not see my new workflow diagram when I click on the master lifecycle
When I click on this I don't see the workflow in the diagram.
If I try to delete the master lifecycle it says it is used by a community. If I try to delete if from the community it says it is used by 4 assets.
How do I change a workflow in RTC and have the lifecycle be updated in RAM so I can configure it.
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Accepted answer
It should of been updated. My assumption is that something you changed made it not readable as a workflow.
Try going to the process history view in RTC and restoring the project area customization. Sean Burke selected this answer as the correct answer
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One other answer
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Thanks Richard but had to open a PMR for this. There is something in the log file which isn't quite right.
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Your answer
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