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question asked: Jun 10 '13, 12:09 p.m.
question was seen: 3,622 times
last updated: Jun 10 '13, 12:17 p.m.

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Why is there delay when loading of my CLM application after loading the first one?

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Susan Wu (471●21●16) | asked Jun 10 '13, 12:09 p.m.
Environment:  CLM 4.x distributed installed in different machines, deployed on WAS 8.0.0.6 with Single Sign on enable.

Problem: The initial load of the first CLM application like RQM/admin page is fast, but there is major delay when adding a new browser section to login to the second clm application.  Needs to wait for 1- 2 minute for the application to load, why and how to fix it?
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Susan Wu commented Jun 10 '13, 12:11 p.m.

This could be caused by one of the SSO attribute: Web inbound security attribute propagation being turned.  Turning off this attribute on the server where issue is observed fixed the reported issue.  You can do this by navigating to
admin console .. under security > Global Security> under Web and SIP
security > Single sign-on (SSO) and uncheck "Web inbound security
attribute propagation" check box.

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Susan Wu (471●21●16) | answered Jun 10 '13, 12:17 p.m.
This could be caused by one of the SSO attribute: Web inbound security attribute propagation being turned.  Turning off this attribute on the server where issue is observed fixed the reported issue.  You can do this by navigating to
admin console .. under security > Global Security> under Web and SIP
security > Single sign-on (SSO) and uncheck "Web inbound security
attribute propagation" check box.

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