RTC 4.0.2 eclipse client

3 answers

Hi Smitha,
Are you seeing this problem on other PCs? or only your PC? I tried below and could fix when I have had a similar problem before. I am not sure it helps you, however I will share this information.
http://www-01.ibm.com/support/docview.wss?uid=swg21303648
Regards,
Koji

its quite likely that you are either looking at a corrupted work space or a low memory issue here...
if you are seeing this error after you select a workspace from the workspace selection dialog, then I recommend switching to a new workspace.
if you do not see the "workspace selection dialog",
look in your Eclipse configuration settings directory (C:\Program Files\IBM\TeamConcert\configuration\.settings) for the file named "org.eclipse.ui.ide.prefs" which has a property to control the prompt for workspace selection named : SHOW_WORKSPACE_SELECTION_DIALOG
set SHOW_WORKSPACE_SELECTION_DIALOG=true with a new value in RECENT_WORKSPACES property.
If still you don't succeed, check if you have enough memory on the machine and increase the heap for the eclipse instance by modifying the eclipse.ini file xmx and xms values in a step wise manner.
for memory issues, you might find core files generated in the eclipse installation directory. these core files will help identify cause and next actions...
hope it helps.
if you are seeing this error after you select a workspace from the workspace selection dialog, then I recommend switching to a new workspace.
if you do not see the "workspace selection dialog",
look in your Eclipse configuration settings directory (C:\Program Files\IBM\TeamConcert\configuration\.settings) for the file named "org.eclipse.ui.ide.prefs" which has a property to control the prompt for workspace selection named : SHOW_WORKSPACE_SELECTION_DIALOG
set SHOW_WORKSPACE_SELECTION_DIALOG=true with a new value in RECENT_WORKSPACES property.
If still you don't succeed, check if you have enough memory on the machine and increase the heap for the eclipse instance by modifying the eclipse.ini file xmx and xms values in a step wise manner.
for memory issues, you might find core files generated in the eclipse installation directory. these core files will help identify cause and next actions...
hope it helps.
Comments
Krzysztof Kaźmierczyk
May 23 '13, 3:34 a.m.Hi Smita,
Could you provide a bit more details?
What is your operating system?
Are you using pure Eclipse or you have any additional plugins installed?
Have you tried with ootb client: https://jazz.net/downloads/rational-team-concert/releases/4.0.2/JTS-CCM-keys-Win64_4.0.2.zip ?
What is the last action you are performing before the issue happens on your new workspace first time?