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question asked: May 16 '13, 1:01 a.m.
question was seen: 5,472 times
last updated: May 17 '13, 11:21 a.m.

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Resolution Date missing when WI is Resolved

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Roopin Shah (1●5●5) | asked May 16 '13, 1:01 a.m.

Hello,

I have defined a new work flow for a WI Type, but when I change the state to Resolved, I can not see the Resolution Date and Resolved By fields populating, they are present in the Editio Presentation.

They used to suto populate before I added some new states to thw work flow, how can I get those fields auto populated when the WI is moved to resolved?

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VK L (817●7●157●159) | answered May 16 '13, 5:48 a.m.
 Hi,
       There will be a hide in workflow states & other hide properties for the editor presentations. If this is set, then it might not auto-include the new states added.Just check this property and make sure the resolved state is not checked.

Thanks.
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Kot T. (1.5k●1●13●19) | answered May 17 '13, 11:21 a.m.
JAZZ DEVELOPER
Based on https://jazz.net/forum/questions/86674/resolution-date-calculation, it seems the resolution date will be populated when the work item is going into a workflow state in a 'Closed' group. So, I would check to see if the Group associated with the 'Resolved' state is set to the OSLC 'Closed' group.

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