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Error 500: java.lang.RuntimeException: CRJAZ1596E The friend list failed to be fetched


Tony Gyepi-Garbrah (5511419) | asked May 13 '13, 10:06 a.m.
 A few users are experiencing the error message. I have researched the error message and did not find much. I do not know if there was a recent change to the environment, etc. However administrators are able to log in and the users are unable to log in. What are possible root causes for this error message?
-Tony

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1
Ara Masrof commented May 13 '13, 10:45 a.m.
JAZZ DEVELOPER

Tony

To clarify, some users encounter this issue at the point in which they are to log into the system correct?
As a part of the error message, there should be an associated 'Caused by' section (it would be in the log); if you could provide that it would be helpful.

Ara

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Tony Gyepi-Garbrah (5511419) | answered May 13 '13, 11:37 a.m.
 I do not have access to the log. We solved the issue by restarting websphere.

-Tony

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Vince Thyng (13723853) | answered Dec 04 '13, 5:41 p.m.
Tony, did you ever learn what was causing this?

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