Inconsistent behaviour of Work Item Attachment link from Windows 7
Hi,
We are using RTC 3.0.1.1.
Our Developers attach artifacts related to their work items from web interface.
When the developers work on XP it works fine - they upload the attachment from their local or shared drive, the attachments are uploaded and other users can have a look if they want to.
However we started seeing discrepancy in this behaviour when we recently started testing the RTC web interface from a Windows 7 machine.
We saw that when we upload the attachment from windows 7 machine's local drive, it does not physically import the file, it instead copied the link as below (e.g. attachment id 755224 and 755218) -
However if we attach file from a shared drive, it uploads the file on the server (e.g. Attachment ID 753754 above).
This is an important issue as, if the link is displayed in attachment, it will not be accessible if someone physically deletes or moves the file from the destination.
Kindly let us know how can we fix it at our end.
Regards,
Amit
4 answers
http://www-01.ibm.com/support/docview.wss?uid=swg21626285
Hi Josh,
Yes we are using IE8. However it seems that we do not have restricted admin rights on the new Windows 7 machines. This doesnt allow us to change the security changes in the browser.
Though as Guido has pointed earlier, Firefox works fine. We will test this issue with IE9 to see if it has been resolved.
Thanks for all the help.
Regards,
Amit
Comments
Hi Amit, this is a setting that for whatever reason seems to frequently be a something that is controlled by a companies administrator via a group policy object or something similar. I suspect IE9 will have similar results as IE8. It would be best to work with your IT staff to have them allow you to change that setting.