Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to save Dashboard, with RTC4.

Questions
Tags
Users
Badges
Fabrice CORNUAULT
(1●1●1) Apr 17 '13, 7:41 a.m.
Hello,

I would like to delete some widgets from my project dashboard (like "Welcome in Rational Team Concert", or "Manage your dashboard"),
but the save doesn't work. Same problem with personal dashboard.
I can make changes to my dashboard, then Save the dashboard with a successful message on the page.
But when I return to that dashboard (or with a refresh), the changes are not saved.

No errors in logs.

My profile is JazzAdmins (with a Developper Floating's licence).

I saw different topics about unsaved dashboard, but no one about dashboard in RTC 4.0.1
Exemple of related post I found :
https://jazz.net/forum/questions/53320/is-there-someway-to-run-migrate-dashboards-operation-again  -> concern migration of 3.0.1.
https://jazz.net/forum/questions/52275/personal-dashboard-is-not-saved -> no solution is proposed.

Is anybody has an explication or a solution ?

Thanks a lot.

0 votes

Comments
Anthony Kesterton
JAZZ DEVELOPER Apr 17 '13, 7:46 a.m.
Hi.  Your profile looks good - perhaps add yourself as a JazzUser too if you can.  The next thing to look at - are you a member of a project at all?  Finally - what browser are you using?

Fabrice CORNUAULT
Apr 17 '13, 11:11 a.m.
I try first to be only administrator of the project, then I added my name into team members of the project. Same result. Browser used : Firefox (15.0), IE8

1 answer
7,872 views
0 votes

One answer

Permanent link
Piotr Aniola
(3.7k●1●17●38) edited
Apr 17 '13, 9:09 a.m.
I remember we had this problem before. The solution was to reset the the dashboard to factory defaults.
This permanently deletes all dashboards from all applications associated with this JTS, including personal, mini, project, team, qm, and rm dashboards. From then on, custom dashboards needed to be rebuilt from scratch, but dashboard modifications did work.

Please let me know if you are willing to try that solution, I can provide you with the commands.

0 votes

Comments
Kevin Ramer
Apr 17 '13, 11:13 a.m.
Please tell me that the above can only be executed by JazzAdmins !!  That seems an extreme measure especially when the CLM recommendation is for "as few JTS as possible".

Fabrice CORNUAULT
Apr 17 '13, 11:30 a.m.
Is it the only solution? I don't know what you mean by "reset the the dashboard to factory defaults" ... but it was scary ... Is it difficult to do? Rebuild dashboard is not too "dangerous"?

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 126

Question asked: Apr 17 '13, 7:41 a.m.

Question was seen: 7,872 times

Last updated: Apr 17 '13, 11:30 a.m.

Confirmation Cancel Confirm