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question asked: Apr 16 '13, 10:47 a.m.
question was seen: 3,934 times
last updated: May 20 '13, 3:40 a.m.

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Could't log in to Jazz.net Forum on Google Chrome

0
Clement Liu (1.5k●5●43●49) | asked Apr 16 '13, 10:47 a.m.
When I logged in with my username and password, I was just redirected to a blank page. Please see the screen shot flow below. Thanks.

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Rob Retchless (311●2●5) | answered Apr 16 '13, 11:11 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
Try clearing browser cookies.  It's possible a network issue caused your browser to get into a bad state.
Clement Liu selected this answer as the correct answer
Comments
Daniel Toczala commented May 10 '13, 8:30 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

I saw the same behavior today (May 10), and this fix worked perfectly.  Thanks Rob.

Piotr Aniola commented May 10 '13, 8:42 a.m.

I had the same issue with FF, so it's not browser dependent. Also for me, the solution worked.

Alastair Beadle commented May 20 '13, 3:40 a.m.

Same problem here but this time in IE8.

It looks to me like the website is getting confused about whether we are already logged in or not as on the Jazz homepage it still had my username on screen.

The solution works, although in my case I had to untick 'Preserve Favorites website data' as well, see below:

Delete Browsing History

Ali

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ankur sharma (662●1●22●28) | answered Apr 16 '13, 10:57 a.m.
JAZZ DEVELOPER
 I can login fine. Using Chrome version Version 26.0.1410.64 m. It could have been an intermittent issue with your network or Jazz.net site....or  Is it still not working for you? I have noticed recently if there are too many tabs opened in Chrome than certain sites do not open properly. but it could be with just my system.

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